Liyi Lim

Business Development Associate | Expert in sales acquisition and retention | Sale Support Specialist | Loan Documentation Specialist

Singapore

About

Experience

  • OCBC (Singapore · On-site)
    • Business Development Associate
      Jan 2019 - Jun 2019 · 6 mos

      Dynamic Business Development Associate with a proven track record in sales acquisition, target achievement, and strong networking skills. Experienced in offering tailored financial solutions to SMEs, fostering relationships, and ensuring compliance with regulatory requirements for enhanced customer satisfaction and portfolio growth.

    • Mortgage Loan Retention Associate
      Jul 2017 - Dec 2018 · 1 yr 6 mos

      Dynamic Anti-Attrition Commercial Property Loan Specialist recognized for achieving top accolades in customer service and retention strategies. Adept at proactively identifying attrition risks, negotiating pricing, and exceeding sales targets to ensure customer satisfaction and portfolio profitability.

    • Sales Support Officer
      Jul 2015 - Jun 2017 · 2 yrs

      Diligent Sales Support Officer with a strong focus on operational efficiency and customer service excellence. Proficient in providing comprehensive support to sales teams, including KPI reporting, lead management, and documentation accuracy, to optimize productivity and ensure seamless operations.

  • Loan Documentation officer at OCBC
    Jul 2010 - Jan 2013 · 2 yrs 7 mos

    Detail-oriented Loan Documentation Officer with expertise in preparing and validating loan applications for various business loans. Proven track record in ensuring documentation accuracy, compliance with regulatory requirements, and efficient cross-team collaboration to facilitate seamless loan processing.

  • Credit Card Collection Officer at Citi
    Sep 2007 - Jun 2008 · 10 mos

    Results-driven Credit Card Collection Officer with a proven record of exceeding collection targets and maintaining low delinquency rates. Skilled in negotiation, communication, and relationship building to effectively recover debt and improve portfolio health.

  • Loan Disbursement Officer at DBS Bank
    Sep 2004 - Aug 2007 · 3 yrs

    Detail-oriented Loan Disbursement Officer with expertise in both maker and checker functions, ensuring accuracy and efficiency in loan processing. Proven track record in establishing strong relationships with merchants, addressing payment discrepancies, and adhering to service level agreements for optimal operational efficiency.