Lisi Luperi

HR Operations | Accurate HR records | Policy Guidance | Employee Support

Barcelona, Catalonia, Spain

About

Experience

  • Cognizant Netcentric (4 yrs 5 mos)
    • Talent Management Administrator
      Apr 2025 - Present · 1 yr 4 mos

      Grade promotion

    • Talent Management Administrator
      Mar 2022 - May 2025 · 3 yrs 3 mos

  • DMI (Digital Management, LLC) (7 yrs 2 mos)
    • Employee Resource Coordinator
      Jan 2021 - Mar 2022 · 1 yr 3 mos

    • HR Admin
      Mar 2019 - Dec 2020 · 1 yr 10 mos

    • Office Manager
      Jan 2018 - Mar 2019 · 1 yr 3 mos

  • Customer Service Executive (Italian Market and English worldwide assistance) at Booking.com
    Jun 2014 - Feb 2015 · 9 mos

  • Hotel Receptionist at 100 Queen's Gate Hotel London, Curio Collection by Hilton
    Oct 2013 - Jan 2014 · 4 mos

    Check-In & Check-Out Taking reservations by phone & walk-in Exceeding guest expectations Complaint handling Practical use of Opera PMS Version 5.0

  • Team Leader at Benugo
    Dec 2011 - Oct 2013 · 1 yr 11 mos

    Providing excellent customer service Dealing with cashing-up and banking Managing functions Promoting products and doing upselling Using computer for job office Complaint handling Training new team members