Experience
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Cognizant Netcentric (4 yrs 5 mos)
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Talent Management Administrator
Apr 2025 - Present · 1 yr 4 mos
Grade promotion
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Talent Management Administrator
Mar 2022 - May 2025 · 3 yrs 3 mos
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DMI (Digital Management, LLC) (7 yrs 2 mos)
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Employee Resource Coordinator
Jan 2021 - Mar 2022 · 1 yr 3 mos
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HR Admin
Mar 2019 - Dec 2020 · 1 yr 10 mos
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Office Manager
Jan 2018 - Mar 2019 · 1 yr 3 mos
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Customer Service Executive (Italian Market and English worldwide assistance) at Booking.com
Jun 2014 - Feb 2015 · 9 mos
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Hotel Receptionist at 100 Queen's Gate Hotel London, Curio Collection by Hilton
Oct 2013 - Jan 2014 · 4 mos
Check-In & Check-Out
Taking reservations by phone & walk-in
Exceeding guest expectations
Complaint handling
Practical use of Opera PMS Version 5.0
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Team Leader at Benugo
Dec 2011 - Oct 2013 · 1 yr 11 mos
Providing excellent customer service
Dealing with cashing-up and banking
Managing functions
Promoting products and doing upselling
Using computer for job office
Complaint handling
Training new team members