Boston, Massachusetts, United States
Transformational SaaS and technology executive with 20+ years of experience driving growth, operational scale, and global go-to-market excellence. I’m passionate about aligning people, process, and technology to create organizations that perform with precision and purpose. Throughout my career, I’ve partnered with CEOs, Boards, and leadership teams to lead enterprise-wide transformations, M&A integrations, and strategic pivots that unlock sustainable growth. My leadership philosophy centers on trust, transparency, and empowerment — building high-performing cultures that thrive in fast-paced, evolving markets. I specialize in designing data-driven operating models that improve retention, accelerate execution, and strengthen profitability. From rebuilding GTM architectures and revenue operations frameworks to driving cross-functional alignment, I focus on measurable outcomes that enable scale. Core Strengths: SaaS Growth & GTM Strategy • Global Revenue Operations • Operational Transformation • ARR & Retention Optimization • M&A Integration • P&L Management • Forecasting & KPI Governance • Salesforce Ecosystem • Clari, Gong, Xactly • Leadership Development
• Chartered with spearheading the development of a sales-ready ecosystem, enhancing collaboration across services, marketing, and customer success teams. • Lead GTM planning initiatives to optimize revenue generation strategies and streamline customer engagement processes. • Establish a world-class AI-enabled analytics function to drive data-informed decision-making across the organization.
• Design and lead initiatives to enhance Annual Recurring Revenue (ARR) through optimized sales processes. • Developed a customer health transformation strategy that boosted retention rates by 8% year-over-year. • Streamlined the booking cycle, reducing it from two weeks to just three days, significantly improving cash flow.
• Spearheaded global business operations at Rapid7, aligning processes, technology, and data to drive cybersecurity leadership. • Oversaw Revenue Operations and Customer Success Operations, achieving significant revenue growth and operational efficiency. • Implemented strategic initiatives that enhanced channel operations, resulting in a 25% increase in partner engagement.
• Spearheaded RevOps strategy across five business units, achieving a 20% growth in SaaS bookings after eight years of stagnation. • Developed centralized systems for territory planning and quota setting, enhancing the GTM process. • Increased average deal size by 10% within three quarters, resulting in a 25% rise in referral-ready customers.
• Spearheaded sales strategy and operational management for the HPE Sales organization across North America. • Collaborated with global teams to implement best-in-class processes, enhancing efficiency and effectiveness. • Drove initiatives that resulted in a measurable increase in sales productivity and customer satisfaction.