United States
I am an accomplished professional with experience across aspects of sales, customer service, event and trade show management, licensing coordinator and administrative leadership. I quickly adapt to changing business needs and am recognized as a proactive employee who regularly assumes additional responsibilities and thrives in fast-paced environments. A few of my credentials include: •Increased responsibilities and promotions due to ability to learn new concepts and strong work ethic. •The ability to create a positive work environment focused on completing shared goals. •Extensive trade show management experience. •Managing domestic and international automotive retail customers in a sales environment. •Excellent Customer Service and Account Management. •Intermediate in Microsoft Word, Excel, PowerPoint and Outlook I possess a strong track record of delivering results by managing projects through completion. I am an excellent communicator with the innate ability to work with cross-functional teams and clients.
As a Service Account Manager, I demonstrate a strong work ethic in a customer service call center. I build and maintain customer relationships ensuring existing business repeats itself and new business develops.
As a Trade Show & Event Manager, I managed and organized Spireon's largest trade show in 6 weeks, executing a professional, productive, and fun event! Met show budget provided by management by researching options for every detail of trade show. Researched all aspects, organized details, and secured booth space for multiple trade show events for the BHPH and Franchise Car Dealerships for 2020.
Lead administrative assistants to meet deadlines for business line reviews and daily projects. Managed international and domestic accounts in the automotive aftermarket. Worked in customers' proprietary systems such as Walmart, Amazon, and Pep Boys to set up new items, create reports and analyze data. Proactive on account maintenance, sales forecasts, and customers’ needs. Created presentations, price quotes and purchase requisitions for new and existing business. Submitted approvals on officially licensed products/packaging on brands such as Disney, Lucas Films, Marvel, Ford, and Chevrolet. Tracked product and packaging status from concept through to final approval. Worked with internal, external, and overseas departments to meet tight shipment deadlines, ensuring sales dollars were not missed. Managed the development and ensured accuracy of the product catalog. Managed all aspects of trade shows, events, and offsite sales meetings pre, during, and post events. Was the onsite contact for tradeshows, events, and offsite meetings. Quickly and efficiently resolved all onsite issues. Involved in building and displaying booths with product to look creative and professional. Coordinated company travel, room, and meal accommodations. Built and maintained rapports with internal departments and external stakeholders such as, buyers, rep. agencies, licensing companies, logistics and show officials to ensure productive outcomes with business line reviews, licensed product approvals and successful trade shows.