Greater Madison Area
"It's nice to be important, but more important to be nice" "The job your doing today leads to the job your doing tomorrow" The best relocation and logistics companies have a long history and many positive customer referrals. Our team looks forward to hearing how we can assist you in you up & coming move, how your household move went, or how fast your company was able to get back up and running after a move. We deliver innovative best-in-class services and solutions for our customers by remaining agile and adapting to each individual customers needs. Those services include residential moving long distance, locally and internally, office moving, furniture installation, data center moving, hospitality services, warehousing. Our traditional principles of hard work, professionalism, efficiency and quality guide us now as they have in the past.
Move Coordinator/Claims & Compliance Administrator at Armstrong Relocation Co., WI, LLC
My goal is to coordinate my customer's move from start to finish and have it be as stress free as possible. Making sure all of the paperwork is within compliance per the Federal Government's requirement(s). If a claim should arise, I assist the customer through the process and settle the claim accordingly.
Senior Move Coordinator; Compliance Administrator; Customer Service; Coordinate COD and National Account; Origin and Destination Services including domestic and international shipments; Billing; Quality Improvement. Claims settlement, 2 honors awards 2016 Heart of Quality Winner 2004 & 2011 Heart of Quality Honorable Mention United Van Lines (2004) and Mayflower Transit (2011) The annual Heart of Quality award was created to recognize move coordinators throughout both van lines. An integral part of the moving process, it is the move coordinator's role to serve as an advocate for the relocating customer. In addition, the move coordinator serves as a single point of contact for the customer and all service providers throughout the move so the relocation experience is successful from its preparation through final delivery. One combined (residential and national account) category, based on Customer Survey attribute scores (12 months cumulative data, Jan. 1, xxxx - Dec. 31, xxxx), is used. Awards are determined in the seven agent size categories currently used for the Customer Choice awards. less
Addressing all household and property claim issues that may arise during each internal, local, long distance and internaltional moves. Settelment of all claims as quickly and smoothly as possible.