Lisa Bourdeau

Senior Vice President People & Culture @ Zscaler | Driving Employee Relations and Talent Management

Los Altos, California, United States

About

As an accomplished Human Resources leader, I have built a strong reputation for delivering high-quality, people-centric solutions that drive leader and enterprise growth. My focus lies in talent development, leadership, organizational culture, and performance optimization. Key Strengths: Global Transformation and Change Management: I excel at navigating complex global transformations, ensuring clarity, and fostering collaboration across functions and teams. People Leadership: As a coach and mentor, I value thought leadership while maintaining operational excellence. Team-Centric Approach: I firmly believe that the collective strength of a team surpasses individual contributions. Expertise: My background spans organizational design, talent management, global employee relations, incentive compensation, executive talent acquisition, performance management, and business analytics. Education: MBA, Business University of Toronto - Rotman School of Management

Experience

  • Senior Vice President People & Culture at Zscaler
    Mar 2024 - Present · 2 yrs 5 mos

    In this exciting new role, I am entrusted with overseeing critical functions that drive our organization’s success: Global HR Business Partners: Collaborating closely with our talented HR teams across the globe, I am committed to fostering a supportive and inclusive work environment. Our goal? Empowering every employee to thrive and contribute their best. Talent Management: At Zscaler, we recognize that our people are our greatest asset. I am dedicated to attracting top-tier talent, nurturing their growth, and ensuring they have the tools and opportunities to excel. Employee Relations: Building strong relationships with our employees is paramount. I am here to listen, advocate, and create an environment where everyone feels heard, respected, and valued. My passion lies in aligning HR strategies with business objectives. As we continue to expand and innovate, I am laser-focused on: Growth: Fueling our company’s expansion by strategically scaling our workforce. Attraction: Attracting exceptional individuals who share our vision and values. Development: Investing in professional development and career pathways. Retention: Cultivating a culture that retains top talent and fosters loyalty. Together with our incredible team, I am committed to building a robust leadership bench and nurturing a vibrant organizational culture. Zscaler’s commitment to excellence and innovation resonates deeply with me, and I am honored to contribute to our collective success.

  • Microsoft (20 yrs)
    • General Manager Human Resources, Microsoft United States Enterprise Commercial
      Jul 2022 - Jan 2024 · 1 yr 7 mos

      US Enterprise Commercial (USEC) serves nearly 4,000 of the largest commercial customers in the United States, helping them capture the opportunity of digital transformation using Microsoft's full suite of enterprise cloud offerings. USEC includes three geographic Operating Units: the West & Midwest, Northeast, and South as well as four national industry OUs, Retail/Consumer Goods, Financial Services, Software & Digital Platforms and Manufacturing. This organization includes more than 6,000 Microsoft employees, spanning sales experts, technical specialists, and customer success managers all focused on getting the right resource to the right customer at the right time. In this role, I partnered with the senior-most business leaders to drive the Talent, Leadership, Organization and Diversity & Inclusion agenda to enable the growth of a $35B business, with a team of senior HR business partners working to ensure we had the right talent and capabilities in the right roles to serve the most strategic enterprise accounts in the US. This role demanded an in-depth understanding of both the customer outcomes we're trying to achieve, and the corresponding business priorities and strategic talent priorities required to achieve those outcomes. Talent identification, key career and capability development planning (for director level up through CVP), resource optimization, planful and timely talent movement and performance management (feedback and decisions) were all critical skills required in this role.

    • HR Leader, Industry Solutions
      Dec 2018 - Jul 2022 · 3 yrs 8 mos

      Industry Solutions is dedicated to delivering on Microsoft’s mission to empower every person and every organization on the planet to achieve more. As one of the largest divisions inside Microsoft – with over 21,500 employees worldwide – the diverse team includes Industry leaders, Software Engineers, Data Scientists, Security Specialists, Architects, Consultants, and business leaders who serve customers in 191 countries and 46 languages. In this role I develop and oversee the execution of the people and organizational effectiveness agenda, in partnership with executive leaders. This requires an in-depth understanding of the client’s business priorities and the key strategic organization and talent priorities that integrate with and support the achievement of the business goals. Having worked to acquire, onboard and develop key executives across an array of industry and technical specialties, I also supported the ongoing development, performance management and movement of key leaders into roles to build their capabilities. I have responsibility for a direct team of global HR professionals, while also partnering across the broader Worldwide Commercial Business Line HR leadership team and leveraging a global community of local HR resources who comprise a virtual workgroup who are focused on execution of our global people plan whilst maintaining consistency with global and local employment requirements.

    • Senior Director, Role Operations, Incentives & Landing, Microsoft Services
      Jan 2014 - Dec 2018 · 5 yrs

      • Responsible for incentive compensation plan design, quota management, analysis and change management for over 11,000 employees across Services Sales & Marketing, Delivery and Leadership roles in the Professional Services division of Microsoft. This includes engagement with field and HQ leaders as well as integration with Microsoft’s World-wide Incentive Compensation organization, HR and Finance as key partners and stakeholders, ensuring that incentive plans support Services' strategic priorities. • Responsible for Leading a team of over 30 FT employees, 10+ contractors/managed service providers and an annual budget of over $12M/yr USD

  • Senior HR Business Partner at Nortel Networks
    Sep 2000 - Feb 2004 · 3 yrs 6 mos

  • Bell Canada (11 yrs 5 mos)
    • Associate Director, Human Resources Business Unit
      May 1999 - Sep 2000 · 1 yr 5 mos

    • Associate Director, Human Resources
      Sep 1995 - May 1999 · 3 yrs 9 mos

    • Senior Human Resources Advisor
      May 1989 - Sep 1995 · 6 yrs 5 mos