Liroy Francis

Marketing Strategy & Growth Operations Lead | @Next Labs

Mumbai, Maharashtra, India

About

Passionate about building efficient systems and even stronger teams. I focus on streamlining operations, driving performance, and creating a culture where people grow and deliver their best.

Experience

  • Next Labs (Mumbai, Maharashtra, India)
    • Operations Lead
      Sep 2024 - Present · 1 yr 10 mos

      * Managing a team of 10 including Full time, Senior Associates and interns * Oversee daily operations and make strategic decisions to enhance workflow efficiency across all departments. * Implement automation solutions, including email alerts for clients and team members, often in collaboration with data analysts. * Guide the operations team on leveraging AI prompts for enhanced output. * Contribute to performance evaluations and career advancement discussions, fostering a work environment where everyone contributes to growth by implementing new ideas and encouraging team member involvement. * Actively build and develop an efficient operations team, providing knowledge transfer to empower team members to train others and ensure continuous workflow. * Provide insights and recommendations to the Chief Business Officer (CBO) for optimizing operational decisions and improving workflow. * Responsible for training interns and full-time employees. * Collaborate with other departments to resolve operational issues and improve their workflow. * Day-to-day work includes troubleshooting, tool management, and ensuring smooth company-wide operations. * Managing reporting and operational tasks for 4-5 key clients. * Conducted market research and competitor analysis. * Leverage experience in client management, reporting, competitor analysis, and operational tasks to lead the team and brainstorm new ideas. * Conduct interviews and select candidates for the operations team.

    • Senior Operations Associate
      Feb 2024 - Oct 2024 · 9 mos

      * Collaborated with Client Success and Business Development to enhance overall operations. * Provided strategic guidance to the Chief Business Officer. * Assigned tasks to the operations team. * Trained both full-time employees and interns. * Ensured smooth functioning across all departments, leveraging expertise in client management, reporting, and operational tasks. * Conduct interviews and select candidates for the operations team.

    • Operations Associate
      Aug 2023 - Feb 2024 · 7 mos

      * Managed a portfolio of 10 clients. * Built upon intern experience in and reporting, Business analysis. * Responsible for training new interns. * Made operational decisions to improve processes. * Conducted market research and competitor analysis. * Created trackers and reports. * Provided creative suggestions for strategic decision-making.

  • Operations Lead at AppVector
    Feb 2024 - Present · 2 yrs 5 mos

    Mobile intelligence platform to enable developers and marketers improve app visibility on iOS & Android. Coming soon for SEO & GPTs! Use code: NEXTBOM20

  • Operations Intern at Brandyse Media
    Aug 2022 - Oct 2022 · 3 mos

    1. Work on the given business targets 2. Work towards achieving the monthly targets 3. Plan and prepare presentations 4. Research using the internet as addressed by founders or team members 5. Conduct research to identify new markets and customer needs 6. Maintain accurate records & data 7. Prepare reports on Excel and follow company guidelines

  • Equity Research Analysis & Portfolio Management with DCF valuation at Finlatics
    Jul 2022 - Sep 2022 · 3 mos

    • Analyzation and Detailed Research of Stock Market. • Conducting Equity Research on listed companies. • Building, managing and maintaining Real Time Virtual Stock Market Portfolio. • Responsible for researching the market and presenting findings and suggestions for merger and acquisition prospects for the business. • Conducting research and analysis on prospective business's consumers as well as their industry sub-sectors and takes initiative to contribute to those businesses. • Strategic planning and data analysis to inform business performance in market.

  • Fundraising Intern at Muskurahat Foundation
    Oct 2021 - Nov 2021 · 2 mos

    • Coordinated and organized annual fundraising events to educate potential donors and increase awareness. • Created strategic plans with measurable goals to develop funding for annual events. • Provided information on membership and organization activities to potential donors. • Created digital and print marketing campaigns to promote organization to donors and community.