Lionel ROUX

About

" Failure is not an option " (Gene Kranz) Do It Right First Time + Certified in APICS + 6 Sigma Green Belt certified + Project Management + Transportation Processes Engineering + SAAS Transport Management System + Logistic Systems Implementation + SAP System Integration in Sales and Distribution + Rail Buyer

Experience

• ERP Business Process Lead at Solvay
  Dec 2024 - Present · 1 yr 7 mos

  Because life is a continuous improvement journey, nothing should stop to do and be better what we already know. Nothing should scare us of transforming ourselves.

• Global Customer Service Director and Site Manager Lisbon Office at Syensqo
  Dec 2023 - Feb 2025 · 1 yr 3 mos

• Solvay (15 yrs)
  • Director of Global Customer Service
    Jul 2021 - Dec 2023 · 2 yrs 6 mos

  • Director of Customer Service, North America and Europe
    Jun 2020 - Jun 2021 · 1 yr 1 mo

  • Head of Customer Service North America Novecare
    Jul 2018 - Jun 2020 · 2 yrs

• Senior Consultant and Project Manager at Logica
  Sep 1998 - Dec 2008 · 10 yrs 4 mos

  SAP Integration in Sales, Distribution and Logistics

• Customer Services Representative at PLM (successively purchased by Rexam and Ball)
  Sep 1996 - Sep 1998 · 2 yrs 1 mo

  In charge of the commercial reporting, account receivable tracking, customer claims management, customer billing