Roseville, California, United States
Pulling referrals from multiple sources ● Sort & Review all referrals ● Data entry in Epic Medical EMR program ● Corresponding with patients, attorneys, wc adjusters & insurance representatives ● Clinical screening of new patients ● Reviewing insurance & workers comp claims Managed reception desk, including greeting & assisting patients , answering multiple phone lines ● Responded & prepared subpoenas for documents of records, including faxing or mailing to appropriate destination ● Reviewed reports & requests ● Send documents via facsimile, electronic, USPS to MDs or work comp adjusters ● Scanned documents in an electronic medical records program ● Verified personal health insurance, Med Pay, and Workers Compensation benefits ● Made copies, sent faxes, and handled all outgoing/incoming correspondence ● Served as a central point of contact for all patients and process servers ● Organized patient files electronically and hard copies ● Understanding timelines for projects, paperwork, being able to concentrate and focus on tasks at hand to ensure timelines are not violated or missed ● Up to date with computer programs, word, excel, spreadsheets ● Ability to maintain confidentiality with sensitive information *HIPAA*