Australia
I like connecting strategy, technology and human experience in everything I do. From Operations Graduate to Technical Business Analyst, I enjoy being hands-on and curious in solving important problems. I've taken part in re-bids, multi-million-dollar contract transitions, technology system designs and system integrations. Recently, I have been learning in depth about AI applications. With a background in International Studies, International Business and Event Management, I'm a fast learner with a passion for standardising processes, solving problems creatively, and being a proactive team player.
Business Transformation - multimillion dollar software design and implementation program - PMO Support for nationwide transition project, with focus on governance and reporting
Reporting to the Business Transformation Director, I assist in projects on change implementation/transition, process mapping of existing/new services, research on best practices, and other internal workshops for our Immigration Business Unit.
APCO Worldwide is an independent global affairs and strategic communications consultancy with offices spanning across 30 locations worldwide. By being bold, curious, inclusive and empathetic, consultants at APCO Worldwide thrive in providing creative, effective, nuanced yet fact-based solutions for leading private and public sector organisations. As a Public Relations Intern at the Tokyo office, I: • Conducted extensive English and Japanese media research and effective media monitoring to provide the most recent and relevant updates for Fortune 500 clients in the industries of defence, healthcare, IT, and retail • Provided the first set of market research for senior consultants on potential projects • Was entrusted with three regular client assignments: tracking and analysis of client Instagram performance in the field of retail, weekly Japanese media monitoring in the defence sector, and drafting of weekly bilingual media reports for a multinational conglomerate corporation
Awarded with the 2019 Japan Tourism Award Grand Prize, Hyakusenrenma is a startup pioneering in providing the most unique accomodations and experience packages only possible in Japan. By establishing STAY JAPAN, an online platform for vacation rentals, Hyakusenrenma crafts lasting experiences for visitors travelling to Japan. During my role as a Marketing Intern, I: • Accurately interpreted and translated English versions of facility listings, press releases, and training materials (user guides, websites) • Led in updating social media posts, increased reach by 60% • Collaborated closely with the Marketing Director in; expanding media activity on its online platforms, B to B strategic content promotion (travel agencies and magazine publishers), and increasing B to C engagement and sales
CareerDC is a career development and consultancy agency, specialising in coordinating in-demand internship programs by connecting local and international students with host organisation in Australia, New Zealand, Singapore, Malaysia and the United Arab Emirates. As an Intern, I developed and proposed new training materials covering the topics of: 1. CV/resume writing 2. Interview skills 3. Communication skills for the workplace
Sofitel is one of the luxury branch among AccorHotels, and known for its French heritage. The hotel's standards require each individual to provide guests with exceptional service, which has honed my skills in customer service, professionalism and ability to pay attention to details.