Singapore
A self-driven, creative and energetic Ph. D. researcher with strong problem solving and interpersonal skills. A solid background in combination of business management and engineering, specialized in discrete event simulation and modelling, statistical analysis, process optimization and decision support in resource scheduling and planning Switching from a undergraduate management major to an engineering PhD, be able to bring unique perspectives to business problems with robust analysis. Worked in consulting roles at leading firms for internships throughout my academic career. Looking for a job related to management consulting in healthcare management, supply chain management or process improvement
• Strategy and commercial support: Conduct customers' global growth research via various channels; Establish customer development plan and identify major business opportunities for selected accounts, Liaise with business units to follow up on customers’ initiatives and projects to ensure pipeline stage is progressive; Drive development of specific pipeline and provide accurate updates to the team; Assist and involve in project implementation to ensure customers onboard successfully; Manage customer relationship and monitor account performance together with different business unites; Conduct customer meetings, workshops and monthly business development performance reviews, in the sector of fast growing enterprises (FGE) with more than EUR 1.5 billion annual revenue and 5% compound annual growth rate. • Project manager of new customer penetration strategy development: work together with the Vice President in the DHL market connectivity platform conceptual design, which has successfully gained support from Chief Commercial officer of Deutsche Post DHL and Singapore Economic Development Board. Successfully established the collaboration with China (Shanghai) Pilot Free Trade Zone and China Chamber of International Commerce to jointly organize the 1st global “FGE Business Leaders Forum”. • Project manager of “APRIL Paper’s Indonesia Domestic Supply Chain Improvement”: Led operational team from Indonesia Country Office and solution delivery consultants from Asia Pacific Regional Office to successfully propose business solutions to improve the supply chain of APRIL Paper’s Indonesia domestic market. The proposed solution reduced 10% of client’s domestic market logistic cost and significantly improved their competitiveness in Indonesia. The success also helped our business development director won the APRIL Paper’s international logistic outsourcing business with 30 million annual revenue.
---Provide creative solutions to drive continuous improvement of automatIon of the most complex manufacturing operations through reliable data. ---Develop robust, trust-based partnerships in the delivery of solutions across different departments. ---Perform trouble shooting on uncanny situations with tight time constraints, specifically focus on the scheduling and automatic material handling of bottleneck workstations with the most expensive capital assets—photo-lithography equipments. ---Investigate the line priority management, improve scheduling logic,optimise system parameter and identify the gap between the current practice and the theoretical optimum. ----Monitoring and identifying the disturbance from human behaviors across departments in the company. ----My work helps the achievement better line priority strategy and improvement of utilization of bottleneck workstations, which helps to reduce the cycle time. With the joint efforts from co-workers across the company, the cycle time has been reduced from more than 50 days to 35 days within 6 months.
----Investigated the care transition process and improved the patient flow with innovative solution for cheaper, safer and faster care. ----Interviewed key people in the healthcare system, collaborated with government and private entities, built up research alliance. ----Collected and compiled data, proposed new solutions after reviewing existing literature, built simulation model, conducted statistical analysis to validate the model and measure the performance improvement. ----Presented the research results and won the Best Paper Award at IIE Annual Conference 2012, USA. ----The proposed approach reduces patient admission waiting time by 25% without extra investment
----Sole analyst responsible for “Wenling International Shoe Warehouse” project, a real estate investment plan. ----Built relationships with local governments and CEOs to gain insights into the local real estate market. ----Investigated neighboring competitors, piloted market analysis, and interviewed 70 factory owners and 50 retailers face to face. ----Met challenging deadline, offered a comprehensive investment proposal to the client and assisted in its implementation. ----The project obtained support from the government and was constructed and completed with great client satisfaction.
----Conducted business analysis and marketing plans for Alisoft E-commerce software (strategically aligned with Microsoft). ----Led workshops, designed market survey, interviewed target customers to gain insights into their needs and preferences, created and nurtured close client relationship. ----Analysed, structured and synthesized data, provided business report based on statistical analysis, partnered with designers and developers to improve the user experience of the software, assisted in the marketing campaign. ----The number of users of the software had been increased by 30% within 2 months.