Columbus, Ohio, United States
Hello! I’m Lindsey Baughman, and I currently serve as an IT Systems Analyst Consultant at Progressive Insurance. Throughout my career, I’ve had the privilege of supporting diverse teams across the consumer packaged goods, healthcare, and insurance industries. Previously as a business analyst, my focus is on empowering scrum teams by facilitating meetings, managing product backlogs, solving complex problems, and coordinating quarterly planning sessions. I am also certified in various Scrum Alliance and SAFe methodologies and am passionate about coaching teams to implement agile practices effectively.
Continuing IT Business Analyst role/responsibilities in addition to the following responsibilities: - Facilitate & coordinate quarterly Program Increment Planning across multiple teams - Define Feature Level Acceptance Criteria for new Features added to our Product Backlog - Mentor new BAs & lead Platform BA Guild - Manage team metrics and dashboard - Work with Program managers to define program standards/definitions
- Implemented EDI transactions for Cardinal Health customers - Facilitated Punchout implementations for Cardinal Health customers in collaboration with third party providers - Onboarded new accounts in GHX by enabling EDI transactions and approving onboarding requests - Managed Customer EDI group inbox to enable transactions for new customers and provide insights for internal employees
Key Projects & Roles • TraceGains Phase 2 Implementation – Project Manager & Lead Analyst • Quality Holds & Traceability Roadmap – IS Lead • Research & Development Roadmap – Lead Analyst • Integrated Technical Platform – Analyst • Sensory Access Database Replacement – Analyst • Ainsworth Integration Project – Analyst Daily Tasks • Managed business relationship with Corporate Quality & Research and Development • Supported business solution software and analyzed business operations • Gathered system requirements and analyzed proper solutions • Completed projects using Scrum methodologies • Collaborated with Business Center of Excellence members to provide insights on the current business analyst environment
- Implemented Cardinal Health suppliers to Medical EDI to reduce costs and ensure accurate orders are sent to critical suppliers - Provided production support to EDI suppliers while working to automate processes and reduce manual effort - Ensured Salesforce application data was accurate and up-to-date - Worked with cross-functional teams to discover inefficiencies, develop solutions and reduce implementation time - Learned valuable networking and professional development skills from my summer mentor and advisor