New Fairfield, Connecticut, United States
With almost 10 years in the Wedding and Events Industry, Lindsey is currently the Store Manager at The Plumed Serpent in beautiful Westport, Connecticut. Making magic happen! ✨ Prioritizing the client experience, stellar service, and making dreams come true. Previously, Lindsey was in Operations Management with the bridal giant - David’s Bridal. As The Operations Manager, Lindsey assisted the Store Manager in operating a David's Bridal retail store by focusing primarily on floor management, loss prevention issues, shipping and receiving of all orders and merchandise as well as monitoring sales performance. Lindsey spent over five years with the company - getting her start as a Bridal Consultant and then moving into the Lead Customer Service Representative position before being promoted to Operations management. ~ Event coordinator specializing in Weddings and other events including but not limited to Showers, Milestone Birthdays, Corporate, Miztvahs, Engagement Parties, Family Reunion, Etc. Banquet venue experience, outdoor venue experience. Experienced Bridal Stylist with a demonstrated history of working in the retail industry. Named David’s Bridal “Circle of Excellence” stylist surpassing a set sales goal for two years in a row. Top selling consultant. Skilled in Vocal performance, Theatre, Film, Commercial, and Performing Arts. Strong arts and design professional with a Bachelor of Arts (B.A.) focused in Musical Theatre and Music (Clarinet, Vocal) from State University of New York College at Cortland. Outside of work fun includes but not limited to: Skiing Vermont (Stratton!) Running! (NYC Marathon 2018, Dopey Challenge 2018,2022) Kayaking, adventuring, biking, traveling, flying around the NorthEast in a 4 passenger plane with my husband! I love a life well lived. Love and happiness 🤙🏻
Supported the Store Manager in all aspects of the store by assisting in the achievement of sale goals, Five-Star Customer Service and profitability goals through program execution and foundational excellence. Acted as an inspiring leader with mastery operational excellence; a mentor and coach to the Customer Service Representative's team, who sets expectations for Five-Star Customer Service. Responsible for adhering to all standard operating procedures to ensure flawless execution of core processes and programs including accurate receiving, inventory tracking and welcome desk procedures.
Located in the historic town of Somers, New York, on the Somers National Golf Club, the venue has been making memories and hosting events for over 30 years as a part of the DiNapoli Hospitality Group of Westchester, NY. Executes events such as Weddings, Bridal Showers, Baby Showers, Corporate Events, Small Gatherings, and more! On site from before events begin to long after the event ends. A point to point contact for client from when they first inquire until after their event. Focusing on client prospecting & development via telephone, personal contact, outside calls, correspondence, email and other means of communication for corporate & social event sales. Conducts tours with interested potential client, performs follow ups to book the event, and prepares and presents proposals and contracts.
Lead Customer Service Representative - responsible for leading the team of Customer Service Representatives, shipping and receiving duties for incoming customer orders and store replenishment, the shipping of customer orders, capable of Returns and exchanges.
Circle of Excellence Sylist (2015-2019) Lead Customer Service Representative (2019-2020)
Beautiful and Historic Harrybrooke Park in New Milford, CT - home of stunning weddings and wonderful community and private events. The Wedding and Event Coordinator is the first lead of projects and events within the organization, with a strong focus on weddings - But not limited to large community park wide events (5ks, holiday events, etc), pavilion rentals, Museum tours, private parties. Responsible for programs and strategic planning of each event. Other key duties include fundraising, volunteer recruitment & organization, and community outreach, strong social media involvement and presence.