Greater Sacramento
My strengths in communication, empathy, organization, problem solving and bringing high energy and efficiency into my interactions and projects have allowed me to be successful both in completing my psychology degree and in my 20 years of experience in the food and beverage service industry.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business. Oversaw daily operations of service team, delegated tasks, and trained new staff. Kept register accurate through correct billing, payment processing, and cash management practices. Bussed and reset tables to keep dining room and work areas clean. Cultivated warm relationships with regular customers.
1st Place Best Bartender and 3rd Place Best Server of Folsom 2011 Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business. Cultivated warm relationships with regular customers. Oversaw daily operations of service team, delegated tasks, and trained new staff. Ran social media accounts (Facebook, Yelp, restaurant website) for restaurant. Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly. Kept register accurate through correct billing, payment processing, and cash management practices.