Stony Brook, New York, United States
Hi, I’m Linda, a Business Management student at Stony Brook University specializing in Finance. I am passionate about financial analysis, strategic management, and business operations. With plans to double major in Accounting next semester, I aim to deepen my expertise in financial reporting, auditing, and corporate finance. I am eager to gain hands-on experience through internships, extracurricular activities, and academic opportunities that enhance my analytical and problem-solving skills. My goal is to build a strong foundation in finance and accounting, preparing for a career in corporate finance, investment management, or financial consulting.
-Demonstrated leadership by independently developing 5+ structured instructional resources and facilitating weekly discussions impacting 20–30 students, enhancing stakeholder communication and execution under deadlines. -Designed and presented a course-topic presentation to a full class, demonstrating strong research, data synthesis, and professional communication skills applicable to client-facing and corporate settings.
•Assisted an average of 100+ customers per shift, ensuring high-quality service and efficient order fulfillment. •Managed 45+ incoming calls daily, addressing customer inquiries, processing orders, and resolving issues promptly. •Maintained food packaging operations, handling 100+ orders per shift while adhering to strict quality and hygiene standards.
-Balanced end-of-day sales of $21K–$42K by matching the POS totals with cash drawers and card amounts, corrected any variances and prepared Z-reports for the manager. -Coordinated the front desk during peak hours, handling 5-15 parties on the waitlist and 10+ phone calls, while maintaining good service standards.
•Prepared and served a variety of cocktails, ensuring accuracy, presentation, and compliance with safety regulations. •Managed customer orders efficiently, providing prompt and attentive service to enhance the dining experience. •Greeted and seated guests, coordinating reservations and ensuring a welcoming atmosphere. •Delivered exceptional customer service by addressing inquiries, resolving concerns, and maintaining a positive guest experience
•Provided high-quality customer service by assisting guests, addressing inquiries, and ensuring a positive dining experience. •Processed an average of 95+ phone orders per shift, ensuring accuracy and efficiency in order fulfillment. •Packaged 80+ food orders per day while maintaining quality, presentation, and hygiene standards. •Supervised daily operations in the absence of the manager, overseeing staff, handling customer concerns, and ensuring smooth workflow. •Operated the cash register, managing transactions, handling cash and card payments, and maintaining accurate financial records. •Assisted an average of 115 customers per shift, ensuring prompt service and satisfaction.