Melbourne, Victoria, Australia
I experienced in customer service developing the fields of online and offline marketing in University. For Online, I experienced in CPC, CPM and proficiently managed the applications such as: facebook, email marketing, newsletter. For Offline, I experienced in making budget, planning and developing brand promotion strategies for each specific period. I am always striving 100% to the work that I do. Besides helping and serve my customer as best as I can. I also enjoy building a good atmosphere between a seller and a consumer. In 2019, I got the awards of create marketing strategies for KAO with my team in RMIT University. It's a great opportunity for me to develop my skills, solve problem experience, ecommerce and advertising. I thrive in rapidly growing, innovation organization. I'm passionate about communicating and providing the best recruiting experience for candidates and my hiring manager. I look forward to connecting with you! https://rmit.instructure.com/eportfolios/14832/Home
• Assisted customers in depositing and withdrawing cash. • Presented information to customers, peers and management. • Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities. • Maintained weekly sales tracking and leadership reports to support operational enhancement and implement corrective actions.
Dutties/ Responsibility: Retail Get used to the customer service system, understand how to deal with some complex problem. Gain the experience about how to stock the product, work in seft-service, help customers to fix their problem with the WW machine, Understanding the rule and average age to sale and sensitive product, communicate with customers, build a good empression from them.