Dubai, Dubai, United Arab Emirates
Serves customers by determining requirements, answering inquiries, resolving problems, fulfilling requests, maintaining database. Handle Delivery calls for all 17 outlets of Chicking across Dubai, Sharjah, Ajman and Abu Dhabi. Team Coach and New Staff Trainer Gathering accurate location information of the customer and updating the data into the system Aiming for up-selling and suggestive selling on all calls. Effectively understand Customer concerns and provide appropriate solutions to ensure customer retention Ensure accurate documentation of all delivery, complaints, follow-up, suggestion Calls in system. Assisted Manager with different reports (New Customer Data, Outlet wise complaint reports) Planned and scheduled the Team Roster on weekly basis Assigned to do SMS Blast and maintained the SMS Tracker for all Outlets. Informs clients by explaining procedures; answering questions; providing information. Maintains communication equipment by reporting problems. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. Updates job knowledge by studying new product descriptions; participating in educational opportunities. Accomplishes sales and organization mission by completing related results as needed.
Design, facilitate, and teach the computer instruction component. Prepare execute lesson plans, assigning tasks, and evaluating student work and progress. Develop course syllabus, assess, supervise, and motivate high school students. Have basic computer knowledge of software, MSOffice, and assist program students with program presentation. Promote safe, effective, and ethical learning environment. Use professional discretion and judgment in managing students in classroom setting. Other job-related duties as assigned. Instructed up to 50 students individually and in groups. Observed and evaluated students' performance, behavior, social development and physical health. Maintained accurate and complete records for 50 students. Responsible for maintaining all lab computers as well as performing software updates. Check the work efficiency of the computer hardware components like disk drives, monitors, keyboards, CPU etc. Performed daily updating and maintenance of Lab.