Singapore
A highly motivated and committed individual. Synthesizes associated groups to achieve higher business standards and enhance supply chain competencies.
• Lead business innovation initiatives by aligning inter- and intra-team efforts to deliver strategic value and support organizational objectives • Drive systemic evaluation and modernization of business systems and processes to enable stronger performance and sustainable business outcomes
• Steering a 39-man strong Supply Chain Operations Team in ensuring timely fulfilment of user orders through Receiving, Distribution and Warehousing Operations • Empowering younger peers to drive innovation and process improvement tasks aligned to Senior Management team's expectation • Pursuing stronger stakeholder engagements in-line with the business preparation for post COVID transformation
• Implemented cross-training programs for Operations Team to expand existing capabilities of Receiving, Distribution and Warehousing functions • Challenged younger peers to status quo and developed impactful process improvement tasks benefiting internal and external stakeholders
• Coordinated all quality (QM) and environmental (EM) management matters (based on ISO 9001:2008 and ISO 14001:2004 standards) inclusive of providing assistance beyond operational adherence of the annual cycle - Internal Control System (ICS SME) • Provided support to ad-hoc projects inclusive of developing a semi-annual ISO newsletter and EM-related documents through identification of potential collaboration projects with service providers • Liaised and assisted in preparation of relevant and accurate quality documents with process owners, thus fulfilling the mission of continuous work improvement of business processes via coordination with critical departments
• Provided administration support to program managers including procurement of resource materials, translation of important notices and administration control over basic Office Administration (OA) software • Responsible in liaising with external vendors for commencement and graduation ceremonies • Involved in overall interaction (both email and conversational) with segment professors and students over welfare issues at NUS in Mandarin
• Coordinated planning and execution phases of marketing activities for premium household consumer products. Carried out marketing surveys, mystery shopping activities and cooking workshops as part of the company's customer retention campaign • Tasked to ensure proper documentation of delivery orders are made to avoid penalty fees from chain retail stores such as Takashimaya, Isetan Singapore as well as supermarkets such as NTUC Fairprice • Responsible in coordinating prompt deliveries and performing accurate stock counts based on scheduled delivery points, reducing inconvenience for both the company and the retail clients
• Directed a branding exercise in developing a revamped and standardized design across the 4 mainstream healthcare products, providing useful information to consumers • Organised and evaluated the launch of exclusive membership card for the company, inclusive of the terms and conditions, introduction package and advertisements, thereby providing relevant and attractive offers for both current and prospective customers • Administered proper documentation of delivery orders based on terms of payment and alphabetical order, increasing the efficiency of processing deliveries