Singapore, Singapore
9 years product experience on agile mobile software development teams and IT consulting. Skilled in product/stakeholder management, Figma, prototyping, UI/UX, PRD drafting on Confluence/JIRA. Domain expertise in banking and finance, with expertise working on onboarding, notifications, transfer and payments for digital banking user journeys.
TikTok Pay Vietnam and now Malaysia, 0 to 1
Ideating and delivering mobile banking features for our underserved users across Southeast Asia
• Product/QA lead for 15-person agile mobile application development team • Responsible for 2 mobile apps with a combined 2.5 million users • Defined product QA scope and roadmap and led team of 5 to execute automated CI/CD tests for both unit-testing and end-to-end user testing • Designed and led a team to iterate 3 enterprise SaaS services to benefit both client and internal teams – 1 service increased monitoring efficiency and response time from several hours down to < 60 min • Managed multiple stakeholders (UX, backend, external parties) to deliver the current product from initial launch in 2018 to its 6th release today • Analyzed and recommended an appropriate distributed ledger technology platform for a shipping use case, leading to the development of a blockchain prototype for the client