New York City Metropolitan Area
• Manage vaccination clinics as the primary immunization provider, administering 200+ vaccines weekly during peak flu season, while supporting pharmacists with immunization workflow and patient intake • Lead a team of pharmacy technicians, delegating tasks and prioritizing workload, acting as the primary point of contact for technicians and pharmacists to resolve workflow and staffing issues
• Collaborate with pharmacists and staff to ensure timely prescription filling and adherence to regulatory requirements to maintain a well-organized and efficient pharmacy workspace • Process prescriptions and verify insurances through computerized systems, while maintaining confidentiality of patient information and upholding HIPAA compliance • Completed comprehensive pharmacy technician training program, becoming proficient in accurately dispensing medications, managing inventory, and assisting patients with prescription inquiries
• Coordinated a diverse team of 15+ staff members to manage daily operations, including scheduling, opening and closing stations, maintaining a clean environment, regulating inventory, and maintaining a balanced cash drawer • Organized and executed staff meetings to prioritize team needs and address customer complaints promptly and professionally to achieve conflict resolution • Onboarded new employees, ensuring comprehension of operational procedures and customer service standards though in-depth training in food preparation, customer service skills, and point-of-sales (POS) system
• Planned diverse recruitment events to support organizational growth, including general interest meetings, community service projects, and professional development opportunities • Designed and implemented a marketing strategy including social media posts, lecture hall presentations to 200+ students, and apparel to increase student interest and organizational visibility
• Raised over $1,200 in profit through fundraisers partnered with external businesses such as Krispy Kreme, Chipotle, and Panera Bread, allocated towards the non-profit organization Rise Against Hunger and internal organization budgets • Engaged in strategic discussions during executive board meetings to align organizational goals, ensuring a collective focus on initiatives that positively impact both the organization and the broader community
• Gained practical experience alongside licensed physical therapists in a healthcare setting, learning various physical therapy techniques and modalities, including manual therapy, therapeutic exercises, and electrical stimulation to refine clinical judgment • Engaged in patient evaluations and assessments to develop practical knowledge of diagnostic procedures and rehabilitation strategies for orthopedic, post-surgical, and neurological conditions
• Supervised approximately thirty 6-7 year old boys with a team of counselors on various day trips while guiding campers in personal growth and daily living skills • Assisted in direction and reinforcement of program rules and regulations, identifying and responding to any behavioral issues and reporting concerns to camp leadership