Lily Bui

Digital Marketing

Austin, Texas Metropolitan Area

About

History of working in the cosmetics industry. Strong support professional skilled in Operations Management, Customer Service, Office Administration, Sales, and social media marketing

Experience

  • Keyholder at Kiehl’s Since 1851
    Oct 2018 - Aug 2020 · 1 yr 11 mos

  • Kiehl’s Customer Representative at L'Oréal
    Mar 2017 - Aug 2020 · 3 yrs 6 mos

    • Exceed store and personal sales goal • Give exceptional care and customer service • Build rapport and clientele for long lasting relationships and trust • Present circle of service • Take initiative and ownership • Organizing events • Schedule appointments for high volume customers • Send follow up and thank you emails • Opening and closing procedures • Cash handling • System operations, shipment and management duties

  • Bank Teller at Wells Fargo
    Jul 2018 - Oct 2018 · 4 mos

  • Front Desk Receptionist at Medical & Dental
    May 2013 - Jul 2016 · 3 yrs 3 mos

    Worked in the front desk/ assist the doctor to help run a high volume Clinic and perform outstanding customer experience and care Description of job skills and duties - Verify insurance - File and fax - Schedule appointments and answer many phone calls - Weigh patients - Assist doctor on treatments and procedures - Send referrals to other practices - Follow up on patients test results - Count deposits - Use and knowledge of excel and word Microsoft