Lilly Bernard

Store Management EDP at Macy's

New York City Metropolitan Area

About

Experience

  • Macy's (On-site)
    • EDP Manager
      Aug 2025 - Present · 11 mos

    • Macy's Store Management Intern
      Jun 2024 - Aug 2025 · 1 yr 3 mos

      * Key player on the store management leadership team * Participate in oversight of the day-to-day operations of the store * Ensure efficient functions of all departments * Analyze sales figures and trends to make informed decisions regarding pricing, promotions and inventory management * Participate in staff management and development and foster a positive work environment * Ensure high levels of customer satisfaction by providing exceptional service and addressing customer inquiries and concerns promptly

  • Brand Ambassador at poppi
    Jan 2025 - May 2025 · 5 mos

    -Acted as a brand representative for Poppi at East Carolina University, driving awareness and product engagement on campus. -Executed on-campus events, product sampling, and peer-to-peer marketing initiatives to promote Poppi's prebiotic soda. -Created and shared engaging content on social media to reach student audiences and amplify brand presence. -Built relationships with student organizations to expand outreach and visibility. -Gained hands-on experience in brand marketing, event planning, and consumer engagement.

  • Server at Tallman Beach and Pool Club
    May 2021 - May 2025 · 4 yrs 1 mo

    -Provide information to patrons on food and beverage selections -Present ordered choices in a prompt and efficient manner -Collected revenues by totaling charges, issuing bills, and accepting payments -Special event coverage

  • Retail Internship at Meg's Boutique NC
    Aug 2023 - Dec 2023 · 5 mos

    -Focus on promoting sales and providing a positive customer experience -Assisting in maintaining the stock and setting up displays on sales floor -Created digital media content to promote the store.

  • Retail Sales Associate at Justice
    Aug 2018 - Aug 2020 · 2 yrs 1 mo

    -Greeted customers and ensured positive customer experience -Processed customer transactions: payments, refunds/exchanges, gift cards -Maintained an appealing sales floor and fitting room appearance -Directed customers to merchandise -Increased store sales -Assisted in organizing in store events such as fashion shows -Maintained stock room and monitored inventory levels