Uithoorn, North Holland, Netherlands
I’m a proactive and passionate sales and travel professional with over 10 years of experience across the tourism, hospitality, and pet food industries. In my current role as Optional Excursion Team leader at Expat Explore—a global coach tour operator—I oversee the pre-sale of optional excursions across destinations like Europe, Japan, South America, and South Africa. I manage international client bookings, handle customer service inquiries, and meet ambitious sales targets. With hands-on experience using booking platforms like Lemax and TourCMS, I’m skilled in streamlining reservation processes and ensuring smooth guest experiences. I'm also a confident communicator, comfortable working with people from diverse cultural backgrounds. I’m known for my strong product knowledge, quick learning abilities, and collaborative mindset. I love travel, thrive under pressure, and bring energy to every challenge. 🌍 Fluent in English & Afrikaans | 🇳🇱 Currently learning Dutch
Optional Excursion Management Expat Explore Travel | Jun 2022 – Present | Netherlands (Remote/Hybrid) Manage and drive pre-sales of optional excursions globally Support clients from diverse regions with excursion planning and bookings Use Lemax and TourCMS to process and manage bookings Resolve customer queries efficiently and professionally Collaborate with cross-functional teams to enhance the customer experience Achieve and exceed regular sales performance targets
Sales Representative Amigo Pet Food | Jun 2022 – May 2024 | South Africa Represented Amigo dog food brand across regional markets Managed new business development and customer education Functioned as Area Manager to support distribution expansion
Sales Representative JOICO | Jun 2016 – Apr 2021 | Cape Town, South Africa Conducted B2B sales in the haircare industry Educated salon staff on high-end product usage Cultivated strong client relationships to drive revenue growth
Sales Representative
Educator Trainer Wella Professionals | Mar 2014 – Feb 2015 | South Africa Delivered in-salon education and assisted with retail sales strategies Supported the sales team in achieving monthly targets