France
💼 Bilingual IT Project Manager (EN/FR) specialized in ERP, Information Systems and Logistics, with strong experience in international deployments and change management. With 5 years in humanitarian logistics and 10 years in luxury hospitality management, I combine field expertise, service excellence and structured IT project delivery, always focusing on user experience. 🌍 I successfully led the deployment of a logistics ERP across 21 countries, from business analysis (AMOA) to go-live: IT coordination, UAT management, project communication, change management and training of more than 500 users. Used to complex and multicultural environments, I ensure strong user adoption and operational continuity. 💻 Skilled in Data & Reporting (Power BI, SQL) and with working knowledge of web development (JavaScript / HTML / CSS), I bridge the gap between business and technical teams to deliver practical, reliable and sustainable solutions.
Working in the WMS department of MECALUX in Genas
Personal project of a backpacking trip through Southeast Asia and Madagascar.
▶Project management : Monitoring of multi-sectoral projects of several million € ▶ Training & change management: Supervision and coaching of international logistics teams ▶ International technical support: Coordination and operational monitoring of 8 countries (Ukraine, Madagascar, CAR, DRC, Mozambique, Ethiopia, Somaliland, Tunisia). ▶ Field interventions: 3 missions in Ukraine (gap, operational evaluation). ▶ Key results : Improved procurement processes Maintenance of operational continuity during field replacements.
â–¶ Project planning: definition of deployment roadmaps according to country constraints, multi-stakeholder coordination (field, HQ, partners). â–¶ Training & change management: design of training modules, animation of hybrid sessions (presential & distance), post-deployment support for 3 months for each mission. â–¶ User documentation & support: creation of user guides and SOPs â–¶ Continuous improvement: participation in definitions of development sprints with the tech team; collection of field needs, prioritization of functional evolutions, writing and follow-up of bug reports â–¶ Data & reporting: creation of Power BI dashboards for monitoring project logistics activities and improving data quality. â–¶ Key results : Successful adoption of LINK in 100% of deployed countries. Creation of 3 Power BI dashboards used by all departments. Reduce input errors and improve data quality.
â–¶ Project planning: Definition of the logistical needs of the different projects. â–¶ Training and digitalization: Supervision of a team of 20 people and continuous training on internal IS (stocks, purchases, reporting). â–¶ Key results : Implementation of digital logistics monitoring tools for 3 projects. Improved visibility of flows and reduced supply times.