London, England, United Kingdom
Hi there 👋 I’m Liam and I’m passionate about building tech products that make a business impact 👨💻 Thanks for visiting my profile. I’m always on the lookout for new and exciting opportunities to test myself in the technology sector. So feel free to reach out for a chat! 📲
• Mentoring Junior Product Builders, fostering a culture of continuous learning and improvement within the team. • Spearheading and executing a revamp of the PayFit app's benefits section, reducing customer queries by 63% and enhancing user experience.
• Active in all stages of the product lifecycle from ideation, design, testing, launch, to post-launch analysis, ensuring a cohesive and strategic approach to product development. • Conducting regular user research and feedback sessions to understand user pain points and opportunities for improvement, driving the development of a more intuitive, user-friendly interface. • Addressing a critical issue of frequent customer contacts to our success team by streamlining the employee offboarding process, leading to a substantial 47% improvement in customer-reported issues related to this area
• Reviewing the match footage and tag individual events in the game to generate data • Processing discovered data to produce meaningful statistics • Explaining my discoveries to the team and considering the ways in which this understanding can be used in order to improve the understanding of player and team performance.
• Built, tested and debugged REST and SOAP APIs with MuleSoft's Anypoint platform • Developing in an API-driven way and how to work to a customer’s specification • Operating in an agile working environment to achieve results • Further training in JAVA with Maven framework