London, England, United Kingdom
At NewLaw Solicitors, I work as part of the pre-litigation team, specialising in managing personal injury cases in relation to Road Traffic Accidents. I manage cases where the third party has either denied liability or is untraceable. My day-to-day responsibilities include: - Managing my caseload to ensure all tasks are completed within the required timeframes. - Gathering evidence to build robust cases, including client details, witness statements, police reports, engineering evidence (if vehicle repairs are needed), and CCTV footage. - Liaising with clients via email and telephone. - Calculating the value of claims based on injuries sustained and losses occurred using the guidelines set out by the Judicial College. - Negotiating settlements with third parties. - Preparing cases for litigation if a settlement is refused.
At Henry Schein, I served as an Administration Assistant, and provided administrative support to dental practices across the UK. My primary duties included: - Demonstrating proficiency in the Salesforce system. - Efficiently managing digital stock records and liaising with suppliers. - Managing engineers' schedules for on-site visits. - Facilitating order processing through email and telephone communication. - Addressing customer inquiries via email and phone calls
At Templeton LPA, I effectively managed cases involving properties under receivership due to a breach in the mortgage terms and conditions, demonstrating expertise in: - Property management, ensuring the efficient maintenance and preservation of assets. - Precise data entry to maintain accurate and organised records. - Providing strategic recommendations to mortgage lenders, guiding them towards informed decisions. - Collaborating closely with solicitors to initiate legal proceedings, such as eviction of trespassers or squatters and pursuing litigation in compliance with valid tenancy agreements.
Employed within the DVLA medical sector, I excelled in a role that encompassed diverse responsibilities, including: - Skilful management of medical casework, ensuring meticulous attention to detail. - Proficient data entry, contributing to accurate and organised records. - Efficiently dispatching critical documents to license holders and medical professionals. - Expertly referring licence holders for crucial medical appointments. - Facilitating the smooth process of medical licence renewal and reapplication. - Utilising internal systems to access licence information.
As a member of the customer loyalty team at Admiral, I worked with the retentions, renewal, and customer service teams, effectively fulfilling a diverse set of responsibilities, including: - Professionally handling incoming calls from customers, addressing inquiries and concerns related to their insurance policies. - Demonstrating exceptional retention skills by persuasively retaining customers who expressed a desire to cancel their policies. - Making necessary modifications to customers' insurance policies in a timely and accurate manner. - Showcasing a talent for upselling by recommending and successfully implementing additional upgrades to customers' policies, enhancing their coverage. - Efficiently managing policy renewals, ensuring seamless transitions and customer satisfaction.