Liam Deeny

Customer Success Manager | Cybersecurity & AI Specialist | Driving Account Growth & Retention

Teddington, England, United Kingdom

About

Experience

  • Customer Success Manager at Tenable
    Mar 2025 - Present · 1 yr 5 mos

  • Customer Success Manager at Darktrace
    Oct 2022 - Sep 2024 · 2 yrs

  • TD SYNNEX UK&I ()
    • Internal Sales Specialist - Citrix
      Jun 2021 - Oct 2022 · 1 yr 5 mos

      • Managed a portfolio of 25+ partner accounts, including top-performing partners, consistently exceeding quarterly team sales (~$10M per quarter) and partner satisfaction targets. • Led the introduction of Citrix CSP model, onboarding partners to the new model, attracting new transacting partners, and increasing partner satisfaction. Efforts led to a 45% increase in transacted deals via partners. • Collaborated with cross-functional teams (finance, marketing, product) to deliver solutions tailored to customer needs

    • Internal Sales Executive
      Apr 2020 - Jun 2021 · 1 yr 3 mos

  • Sales Associate at Group GTI
    Nov 2018 - Apr 2020 · 1 yr 6 mos

    • Directed commercial operations for the Target Connect Link platform, achieving 150% growth in annual revenue. • Managed key enterprise-level customer relationships, ensuring successful cross-functional collaboration between sales, marketing, and product teams to drive value. • Drove adoption of B2B SaaS products, leading strategic customer engagements and ensuring alignment on business outcomes

  • Camp Beaumont Day Camps Limited ()
    • Head Group Leader
      Sep 2017 - Sep 2018 · 1 yr 1 mo

      • Managed team of junior group leaders at Camp Beaumont Day Camps Limited to provide care & activities for summer children's activity camp. • Organized full schedule of activities to ensure engaging and enriching experiences for campers. • Developed leadership, communication, and organizational skills while overseeing the age group as Head Group Leader.

    • Group Leader
      Jul 2017 - Sep 2017 · 3 mos