Singapore, Singapore
- Developed enhancement module using PEGA for a case management system project. - Provided production support through investigating and providing resolution to production issues, in accordance to strict SLA regulations. - Involved with deployment to ensure code accuracy and consistency in UAT and Production environment.
- Involved in development of Form Management to digitize paper-based forms into electronic forms, thereby reducing the use of physical resources. - Responsible for testing of new product features and deployment of upgraded application to ensure operational usage.
- Performed equipment maintenance procedures such as Preventive Maintenance and Corrective Maintenance to ensure precision and functionality of health equipment. - Involved with recall procedures for rectification of faulty equipment and condemning of malfunctioned equipment that are beyond servicing. - Attended and provided resolution to equipment breakdown calls from various wards and departments. - Acquired practical experience in product maintenance through dismantling, soldering and troubleshooting of various health equipment.