Taipei, Taipei City, Taiwan
✔️Certificate of Competency for Apartment Building Administrative Personnel ✔️Certificate of Completion for Fire Protection Manager ✔️Certificate of Training for Duty Personnel
- Processed guests’ check ins and outs. - Proven ability to assist guests with room booking, changing and reservations canceling. - Register guests and assigns rooms, and accommodates special requests whenever possible. - Answered telephonic and in-person queries related to hotel services and resolved any issues. -Handle with guest complaint and communicate across different departments.