San Diego, California, United States
Operations and enablement leader with 8+ years of experience in implementation, customer success, operations, and account management. Skilled in customer experience, workflow design, SaaS adoption, AI-assisted automation, and turning operational complexity into solutions that stick. Delivered across startups, SaaS, and consulting — always at the intersection of how systems work and how people use them. Tool stack • Salesforce, Tableau, ClickUp, Notion, Airtable, and AI implementation Certified • ClickUp Admin & Expert | Notion Admin Personal framework • Understand → Align → Enable Top 5 strengths • Relator | Connectedness | Arranger | Responsibility | Achiever
Leading end-to-end AI agent deployments for ClickUp's enterprise clients, from discovery and strategy through configuration, launch, and adoption. I partner with executive and operational stakeholders to identify high-value workflows, design agentic solutions, and deliver measurable outcomes: reduced manual effort, improved compliance, and scalable ROI. Day to day, that means process mapping, workspace optimization, prompt design, UAT, enablement, and the ongoing relationship management that makes it all stick. Building repeatable playbooks as we scale Certified Agent delivery across the organization.