Kowloon, Hong Kong SAR
Born in 1994 in Changchun, Jilin, China. A full government scholarship recipient for pre-tertiary eduction at Raffles Girls' School and Raffles Institution in Singapore. A Bachelor of Journalism undergraduate with a second major in global studies and Master of Arts in China Development Studies postgraduate at The University of Hong Kong. A Global Operations graduate trainee at The Hongkong and Shanghai Banking Corporation in Hong Kong. An aspiring business leader, creative writer and social sciences researcher with sharp business acumen, rich media expertise, a global perspective, in-depth understanding of international affairs, great attention to detail, team spirit and eagerness to learn. Professional skills and hands-on experience in project management, stakeholder management, data analysis and visualization, news writing, reporting and editing, television news production, photojournalism and event publicity. Interested in arts and culture and socio-political issues. Involved in multiple student clubs and associations and community service programs.
Assist Regional Head of WCAS with day-to-day management mainly of MI, Financials, Transformation and People affairs Collect, aggregate and analyze MI data and produce weekly ASP WSB Ops Service Performance Reports to identify performance issues Seek and review relevant commentaries on root causes, remedial actions and PTG timelines to track amelioration of SLA breaches Compose sections of monthly governance decks for various leadership forums such as ASP WSB-DBS Engagement Forums and ASP DBS ManCo Forums Host monthly ASP WCAS Governance Meetings and refresh ASP WCAS Dashboard Conduct in-depth analysis of monthly financial data to pinpoint contributors to Actual vs. Forecast and Actual vs. Target gaps Engage with individual markets to revise cost forecasts and investigate cost gaps for optimal forecast accuracy and budget control Monitor headcount movements and update MPP forecasts by governing growths and backfills Coordinate different aspects of yearly AOP exercise, with both top-down and bottom-up perspectives, including boundary changes, growths, saves and so on Liaise with ASP WCAS OT to steer discussions on cost-saving opportunities via migration, streamlining, automation and digitalization as well as facilitate benefit booking to advance save visibility against committed targets Take deep dives into Employee Snapshot survey results and form working groups to brainstorm and execute action plans Support ad-hoc activities such as confirmation.com adoption, customer-facing process review, sanction account blocking procedural updates, Global WCAS Rewards and Recognitions Scheme and in-role promotions as well as offer admin support wherever necessary
Participate in virtual classroom trainings and remote team attachments at GSC Guangzhou which services HSBC Hong Kong and HASE Hong Kong customers in particular Gain a holistic view of Due Diligence Review process flows by rotating through teams specializing in pre-processing, customer outreach, quality checking and system maintenance
Translate news articles from English to Chinese for publication on official social media platform on a daily basis for Chinese-speaking readership. Fact-check and proof-read news stories with great attention to detail so as to help uphold journalistic accuracy both content-wise and language-wise.
Assist with planning, filming, editing, reviewing and broadcasting of a weekly-aired 30-minute-long documentary program. Write and vet promotional content published by official social media account. Learn about standard operational and administrative procedures at a television station.
Author news reports on Art Basel and Art Central events such as press conferences, gallery visits, exhibition previews and artist sharings. Conduct in-depth interviews with artists, curators, gallerists and organizers. Anchor and assist with producing Facebook Live feeds.
Participate in filming and post-production of feature video clips for a digital interactive tour as part of Jockey Club Cultural Heritage Leadership Project. Lead and coordinate cultural tours open to general public. Conduct comprehensive research on guest speakers.