Columbus, North Carolina, United States
March 1998-Present: *Ministry/Pastor: Responsibilities: Preparing Sermons; Supporting Members; Managing financials and most anything that needed the attention of a leader. Both Spiritual and from a Business Leader perspective. Achievements/Recognitions: Helped grow the congregation from 150 members to over 250. Reason for Leaving: N/A = Still Ministering/Pastoring
Customer service for inbound and outbound scales
I started working for Waste Management in March of 2018. I am responsible for picking up product in Asheville NC and delivering to Homer Ga. I have recently taken a promotion as a Lead Driver, as of April of 2019 for this company. My responsibilities now include the following: I lead the launch meetings for 4 launch groups which include safety topics and sharing information to keep drivers up to date on changes. I build weekly schedules for each driver on Excel and assign trucks for each day. I also work with drivers with supervisors assistance in scheduling time off. I work with mechanics and drivers for needed repairs and assure safe operations and reassign vehicles during break downs. I send out morning reports through email to all proper channels that include production for the day as well as down truck reports. I monitor all drivers on Fleetmatics as well as review DriveCam video and offer advice as needed by management. I report to my local supervisor and do other duties as assigned by him. While doing all of these duties I also drive when needed to assure production numbers are met. During mechanical break down that happen during the day I communicate with drivers and mechanics to get drivers going in a timely fashion. Lastly I perform any and all duties that the Supervisor does except carrying out disciplinary action.
Responsibilities: Include meeting and greeting customers, gathering information from customer to diagnose problem with vehicle, schedule time for service, relaying information to technician to ensure proper repairs to be made to vehicle. I also am responsible for quoting repairs and billing and ensuring customer satisfaction.