Levon Grigoryan

Rooms Division Director at The Alexander, a Luxury Collection Hotel, Yerevan | Lecturer at RAU

Yerevan, Armenia

About

Luxury hospitality leader with progressive experience in Front Office, Housekeeping and Guest Experience operations management. Passionate about delivering exceptional guest journeys, operational excellence, and refined service standards in luxury hotel environments. My expertise includes Rooms Division performance, service personalization, cleanliness excellence, and team leadership, with a strong focus on embedding LQA and Forbes standards into daily operations. I am driven by continuous improvement, attention to detail, and a commitment to creating memorable experiences that enhance guest satisfaction, loyalty, and brand value.

Experience

  • The Alexander, a Luxury Collection Hotel, Yerevan (Yerevan, Armenia · On-site)
    • Rooms Division Director
      Jan 2026 - Present · 6 mos

    • Rooms Division Manager
      Sep 2023 - Jan 2026 · 2 yrs 5 mos

  • Lecturer in Management at Russian - Armenian University
    Sep 2024 - Present · 1 yr 10 mos

    Technologies of Hotel Operations Luxury Hotel Brand Management

  • Chief Marketing Officer at BSG IT GROUP
    Oct 2022 - Sep 2023 · 1 yr

  • Project Manager / Product Owner at Humanize, Inc.
    Nov 2021 - Oct 2022 · 1 yr

  • Project Manager Business Development at SoftConstruct
    Jul 2020 - Nov 2021 · 1 yr 5 mos