Greater Chicago Area
I am confident in my customer service skills, as I have had many years of handling various situations. I am a natural leader when placed in a group. I would consider myself to be highly organized and enjoy learning new things.
Handle customer escalations Conduct outbound campaigns for partners Participate in weekly partner meetings Global scheduler Interview and train new hires
Complete quality assurance for the Chicago team Handle customer escalations Conduct one on one meetings with Chicago team members Conduct outbound campaigns for partners Participate in weekly partner meeting Built department employee calendar to boost morale Global scheduler Train newhires
Handled merchant account details over the phone, chat, and via email. Worked with merchants to maintain and understand compliance requirements. Assisted merchants with the Self-Assessment Questionnaire. Skilled in administrative duties included filing, answering phones, and faxing. Ability to work within a team environment.
Worker Deli counter Assisted with catering Assisted with scheduling Completed weekly inventory