Douglas, Massachusetts, United States
Leading Business Continuity Planning (BCP) development across 23K member organization. Leading Global Business Resiliency Planning strategy development across ISG Engineering organization for Disaster Recovery & Incident Response. • Developed BCP, Site Resiliency Plans & Strategies, Disaster Recovery for large scale global organizations. • Drove resilience by training process owners to facilitate Business Functional Test (BFT), Table Top Exercise (TTX), simulations to build resiliency along with Call Tree Testing and Internal ISO Audits. • Developed strong relationships with global business units to create business continuity plans by evaluating business impact analysis, identify dependencies & recovery strategies. • Served as Program Management Lead for Engineering Digitalization across Infrastructure Solutions Group. • Oversaw the definition of offer requirements for Engineering Digitalization program (Planview). • Led Talent Mobility initiative focused on upskills and redeployment of engineering resources ERP.
Led HW-SW Dev life cycle (SDLC) from concept to EOL and key decision maker on all product aspects. Managed large scale projects as the led for Product Operations team focused on SW product deployment and product enhancements. Developed business cases for new product releases across business units as the product subject matter expert (SME). • Launched NextGen Data Protection Appliance SW & HW solution with $200M+ annual revenue. • Drove NPI program schedules from concept to ready to ship (RTS) for a successful worldwide launch. • New Product Releases the PowerProtect Appliance flagship DP4400 Dell ISG Product of the Year.
Defined epics and user stories, business requirements for problem we are trying to solve, ensuring business results and product lifecycle metrics. Collaborated with global program management teams, software engineering teams and product managers to support Converged Infrastructure (CI) business. • Winner of the Dell EMC Product of the Year award for VxBlock 1000 Converged platform. • Drove the Product Life Cycle Strategy for all VxBlock and Vblock platforms across for CI marketplace. • Built a product portfolio roadmap with strategic alignment with external partnership with Cisco and VMware. • Developed the Converged Infrastructure Offer Lifecycle Program PRD templates and program tier classifications.
-- Developed key product portfolio initiatives to sustain and cultivate business valued at $38M+. -- Drove OEM sales through developing OEM partnerships and acquisition of new OEM business. -- Champion OEM partner requirements and align partner expectations and company's capabilities. -- Developed custom proposals, SOW and presentations. Defined pricing strategies, profit margin targets and assist in sales forecasts.
-- Led and allocated global engineering team responsible for both hardware and software SAS RAID validation and customer enhancements. -- Managed the Microsoft WHQL and VMware certification team for new SAS product introductions. -- Defined OEM specific requirements, created project schedule and inject feedback from customers. -- Led the engineering team regarding defect review, defect resolution, code reviews, and software enhancement releases.
-- Directed OEM projects in conjunction with Development, Test Teams, and System Engineers. -- Managed product testing over multiple sites (including overseas) and conducted test exit reviews to uncover opportunities for improvement. -- Drove OEM customer communication, which involved collaborating with Product Marketing Engineer. -- Hosted OEM meetings, coordinating completion of action items, updating issue database, and expediting closure of hardware/software issues.