Hilton, New York, United States
I am a Senior Application Engineer with extensive experience in analyzing customer’s specific hardware and software requirements for the technical design application of exclusive monitoring systems for the utilities industry. Cost effective solutions included equipment and commissioning. Proficient with Lean Manufacturing principles, Six Sigma, ITAR, EAR, ISO-9000 and Quality Assurance Standards. My enterprising and initiative skills emphasize my willingness to take on any expressed responsibilities and challenges. Areas of expertise include - customer relations, competitive analyses, technical specification compliance, negotiation of commercial terms and conditions, project management, installation, commissioning, training, customer acceptance, and technical support.
Highly experienced in expertly analyzing customer commercial terms & conditions and technical specifications for the design, application, management and support of Fault Recorder monitoring systems that are used in the power & utility markets (electrical power generation, transmission & distribution). Qualified to deliver unparalleled innovation to fast-forward mission-critical solutions across all domains.
Reviewed customer quotation requests, evaluating technical specifications and legal commercial terms and conditions, in the design application of exclusive monitoring systems for the power and utility industries. Proposals were cost effective and were complete solution packages. Managed each project from the initial order entry process, to configuration, manufacture and delivery of product. Liaison between the customer and the Belfast factory. Provided technical assistance of company products, from general information to personalized and detailed instructions as required.
• Designed, quoted, scheduled and implemented the production of company monitoring equipment with purchased peripherals interfaced as complete loose gear and cabinet systems for both the process and utility industries worldwide. • Field Services included equipment presentation and training, commissioning and system start-up.