Jersey City, New Jersey, United States
• Overall accountability of the restaurant and a staff of about 20 employees. • Ensured desired restaurant outcomes of increased sales, profitability and employee retention. • Oversaw financial controls operations, people development, customer service and compliance within the restaurant. • Motivated, directed and trained team members to exceed customers’ expectations with fast and accurate friendly service in clean surroundings. • Assisted general manager in implementing marketing strategies, following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reporting to enhance restaurant results.
• Responsible for promoting and maximizing wireless phone service • Educating consumers on products and services provided by client • Planning and activating event site • Training and supervising part time staff • Schedule lodging for six crew members • Maintaining weekly expense report
• Overall accountability of the restaurant and staff of 15 employees. • Maintained inventory, managed labor, oversaw people development, customer service, financial controls. • Operations and employee retention.