New York City Metropolitan Area
A skilled human resources professional with over five years of experience, currently serving as the Human Resources Recruitment and Retention Coordinator at the County of Rockland. Specializes in full-cycle recruitment, digital engagement, and civil service processes to attract and onboard top talent for public sector roles. Known for fostering strong partnerships with leadership, schools, and community organizations to implement effective outreach campaigns and coordinate impactful events. Passionate about building an efficient and capable workforce by developing strategic recruitment initiatives aligned with organizational goals. Demonstrates expertise in leveraging social media and digital platforms to enhance hiring efforts, ensuring the organization remains competitive in attracting talent. Dedicated to creating streamlined processes that support a productive and inclusive workplace.
Human Resources Recruitment and Retention Manager at Rockland County Government. Lead a team in attracting, hiring, and onboarding talent for civil service roles. Partner with county leadership, schools, and community organizations to implement effective recruitment strategies, manage outreach campaigns, and coordinate events. Skilled in full-cycle recruitment, social media and digital engagement, and civil service processes, with a focus on building an efficient and capable workforce.
Experienced HR professional with a proven track record in managing employee relations, performance management, and HR administration for over 600 employees. Key responsibilities include: Employee Relations & Performance Management: Led initiatives to ensure a positive and productive workplace, addressing issues and improving performance. HR Administration: Managed HRIS (Paycom), record-keeping, and administrative tasks. Project Management: Oversaw electronic time and attendance system conversions across 30 sites. COVID-19 Compliance: Managed COVID regulations, tracked vaccination compliance, and coordinated appointments for essential workers. Recruitment & Retention: Developed strategies that reduced time-to-fill by 50% and implemented retention programs that cut vacancies by 75%. Onboarding: Streamlined onboarding processes, improving efficiency and the employee experience. Policy & Handbook Management: Updated and revised the employee handbook and ensured compliance with changing regulations. Leave Management: Administered FMLA, Paid Family Leave, Worker’s Compensation, and disability processes. Legal Support & Investigations: Conducted workplace investigations, resolved conflicts, and supported legal claim defenses. Manager Coaching & HR Leadership: Partnered with managers to resolve HR issues and mitigate risks, including discrimination, harassment, and reasonable accommodation cases. Regulatory Compliance: Extensive knowledge of OPWDD, OMH, and OCFS employment practices. Committee involvement includes being a member of the Equity, Diversity, and Inclusion Committee and the Building Fundraiser Committee. Core Skills: HRIS (Paycom) Employee Relations & Conflict Resolution Recruitment & Retention Strategies Regulatory Compliance Onboarding & Process Improvement Leave Management COVID-19 Compliance & Reporting
Oversaw and managed recruitment, onboarding, and administrative tasks to support the human resources team at a non-profit agency serving individuals with disabilities. Recruitment Strategy Development: Partnered with business leaders to create effective recruitment strategies, identifying optimal selection processes and channels for talent acquisition. Community & Agency Partnerships: Built and maintained relationships with community organizations, employment agencies, state agencies, colleges, and universities to enhance recruitment efforts. Lean Process Optimization: Applied lean principles to HR processes to improve the speed, quality, and consistency of recruitment activities. Candidate Screening: Conducted pre-screening interviews to assess candidate fit and qualifications. Event Planning & Analysis: Organized internal and external recruiting events, analyzing outcomes to refine and enhance recruiting methods.
Provided comprehensive administrative and operational support to multiple programs under the supervision of the Chief Strategic Integration Officer, coordinating various projects, grants, and community resources. Key responsibilities included: Program & Financial Coordination: Worked closely with the Chief Strategic Integration Officer and Program Directors of Care Management and Service Coordination to manage the transition to managed care funding and payment entities, including HARPS, third-party payers, DSRIP, BIP, CCO, MACRA, and HealthlinkNY. Reporting & Analysis: Independently assessed program needs and prepared monthly/quarterly reports for various payers. Reported monthly service units for the annual report, financial statements, and CFR. Patient Intake & Care Coordination: Assisted with patient intakes for medical clinic and mental health services. Led care plan reviews and coordinated Medicaid Service Coordination (MSC) services for consumers with developmental disabilities, using person-centered planning. Project Management: Served as Project Lead for DSRIP and MACRA reporting, focusing on medication adherence, smoking cessation, PHQ data, and social determinants of health. Facilitated trainings on DSRIP and HealthlinkNY and managed outreach efforts. Community & Hospital Relations: Represented Jawonio at PPS meetings with Refuah, Montefiore Hospital, and Westchester Medical. Actively participated in community events and fairs. Administrative Support: Managed payroll, driver logs, credit card distribution, scheduling, photocopying, scanning, and drafting letters. Proficient in Microsoft Office Suite. Event Planning & Training: Planned and coordinated retreats, seminars, and training sessions.
Initially served as a secretary before being promoted to Sales Representative at Mary Kay. Key responsibilities included: Client Communication: Contacted clients to provide updates on sales and upcoming promotions, fostering strong customer relationships. Sales Management: Sold Mary Kay products directly to customers over the phone, leveraging effective communication skills to drive sales. Merchandise Organization: Organized and maintained product inventory to ensure efficient sales operations. Accounting Responsibilities: Managed accounting duties, including building expense reports, calculating ROI, and preparing tax reports.
Provided exceptional customer service, ensuring a fulfilling shopping experience for every customer. Recognized as a top salesperson, consistently exceeding sales targets and driving sales growth. Assisted with operational tasks, including cashiering, inventory replenishment, and merchandising. Participated in setting floor sets and maintaining store cleanliness to enhance the shopping environment. Flexibly adapted to multiple roles while prioritizing customer service across all areas of the store.
Served as the New York City representative for a Chicago-based fashion and talent agency, scouting and recruiting potential clients for the agency. Key responsibilities included: Talent Scouting & Recruitment: Traveled across New York City to scout and interview potential talent for the agency, conducting 10-15 interviews per week via in-person meetings, teleconferences, and Skype. Client Assessment & Recommendations: Evaluated potential clients and made informed recommendations to the KCCI headquarters based on agency needs and talent fit. Collaboration & Communication: Participated in weekly conference calls with KCCI's management team to discuss client recommendations and recruitment strategies. Administrative & Logistical Tasks: Managed scheduling, driving, and other logistical tasks. Proficient in Microsoft hardware and software for recruitment and administrative purposes.