Lene Gren Steen

About

* Broad and extensive experience of the travel industry (incoming & outgoing, Leisure, MICE, FIT & groups) * Research, sales, offers and contracts, GDS, bookings (flight, hotel, cruise, land arrangements etc) * Project development and management * Backoffice & system optimizing * Organized and always with an eye on detail & quality * Analytical, structured and systematic * Thorough, efficient and responsible * Positive professional approach to both work and work environment * Flexible and resourceful * Excellent customer service skills, with an always friendly smiling attitude * Good colleague and teamplayer

Experience

• Sales And Production Manager at Krydstogt Eksperten
  Mar 2018 - Present · 8 yrs 4 mos

• Travel Coordinator & booking at GF Busser/Taxa
  Mar 2017 - Mar 2018 · 1 yr 1 mo

  Salg, booking, handling og produktudvikling

• Reception & booking at enjoy resorts
  Jun 2016 - Mar 2017 · 10 mos

• Nyhavn Rejser (Copenhagen Metropolitan Area)
  • Project Manager, Leisure Groups
    2010 - Jan 2016 · 6 yrs 1 mo

    Extensive research, sale, booking, finalization and evaluation of groups and allotments for groups and FIT, as well as system optimisation and quality control for various leisure products.

  • Project Manager, MICE Groups
    2007 - 2010 · 3 yrs

    Extensive research, sale, booking, realisation, finalization and evaluation of groups for all kinds of MICE groups around the world.

• Sales and Operations Manager, Incoming services at Borealis Destination Management
  2005 - 2007 · 2 yrs

  Research, sale, booking, finalization and evaluation of groups and FIT for Spanish, Portuguese and US markets.