Winnipeg, Manitoba, Canada
HR and operations professional with 12+ years of experience supporting customer service, process improvement, and cross-functional coordination in fast-paced environments. Strong background in HR administration, recruitment, vendor and invoice management, and supply chain fundamentals. Proficient in MS Office and HRplus systems. Adaptable, detail-oriented, and experienced in coaching junior staff while managing multiple priorities independently or within team settings.
I am enrolled in the Post-graduate program, Global Supply Chain Management, at MITT from Sep, 2024 to Apr, 2026.
• Managed end-to-end order administration, from order processing to contract implementation. • Handled accounts payable and invoice management, supporting cost control and cash flow accuracy. • Coordinated with external financial agencies to ensure compliant operations and timely reconciliation. • Supported customer needs through effective communication and problem resolution.
• Rebuilt management and operational teams from 5 to 22 employees during rapid growth • Partnered with leadership on hiring decisions, KPI development, and workforce planning • Developed employee handbook, code of conduct, and compensation structures using market benchmarks • Managed administrative budgets, expense approvals, and quarterly budget reviews • Delivered organization-wide HR and administrative services
• Managed full-cycle recruitment for hourly, salaried, and technical roles • Supported workforce growth and onboarding through orientation and documentation • Coordinated with HR agencies and outsourcing partners on hiring, payroll, and vendor services • Maintained employee records and HR systems (HRplus) and ensured labor law compliance • Supported training coordination and employee communication initiatives