Cape Town, Western Cape, South Africa
Creativity has always been at the heart of who I am, and right now my biggest inspiration is fashion specifically, where style meets sustainability. I’m deeply interested in innovative, economically conscious fashion through upcycling, upstyling, and reselling. It’s about reimagining pieces, giving garments a second life, and creating chic, IT girl looks in a way that’s both stylish and responsible. I love transforming overlooked items into elevated, trend-forward statements while promoting a more sustainable approach to personal style. Blending creativity with conscious consumption is where I thrive turning fashion into something expressive, accessible, and forward-thinking.
I run an online Yaga store driven by a passion for sustainable fashion, curated thrifting, and upcycling. I specialize in sourcing distinctive second-hand pieces and reworking garments to extend their lifecycle and elevate their style. My goal is to make conscious fashion both desirable and accessible, proving that sustainability and style can coexist beautifully. Through creativity, trend awareness, and an eye for detail, I’ve built a platform that reflects both my entrepreneurial mindset and my love for fashion innovation.
My role was to manage front desk operations and act as the first point of contact for clients, ensuring a professional and welcoming environment. I coordinated daily schedules, handled calls and correspondence, maintained records, and supported overall administrative functions. I also assisted with facility coordination, overseeing the smooth day to day running of the building, liaising with service providers, and supporting staff across departments to ensure operations ran efficiently
In my role as a Customer Service Agent for UCount Rewards, I provide professional and efficient support to members, assisting with reward queries, account management, and benefit-related enquiries. I act as a key point of contact between the brand and its customers, ensuring every interaction reflects the company’s service standards and commitment to excellence. My responsibilities include resolving customer issues, processing reward redemptions, explaining programme benefits, and guiding members through technical or account-related challenges. I handle high volumes of inbound and outbound communication across multiple channels while maintaining accuracy, empathy, and attention to detail. I also work closely with internal teams to escalate complex cases, identify recurring concerns, and contribute to improving overall customer experience. Through strong communication skills, problem solving abilities, and a customer first mindset, I help build trust, loyalty, and positive brand engagement.