Hong Kong SAR
Promoted to Level 2 Authenticator (September 2022) in recognition of consistent high-performance, expert-level verification skills, and commitment to platform integrity. Conducted rigorous technical inspections of high-value fashion and footwear to ensure 99.7% authenticity, maintaining peak accuracy within a high volume, time sensitive environment. Managed advanced authentication cases and served as a technical reference for the team, enforcing strict quality control standards and identifying emerging counterfeit trends. Maintained detailed documentation of product conditions and authentication findings to support operational transparency.
Served as a designated Key Holder for all Hong Kong locations, overseeing daily retail operations, security protocols, and inventory management. Combined technical product knowledge with exceptional service standards to drive sales performance and deepen client relationships. Managed end of day store operations and administrative tasks, ensuring full operational compliance across multiple retail sites.