Lee Anne Kowalski

Technical writer

Boston, Massachusetts, United States

About

Over seventeen years experience as a technical writer with business analysis and project management experience. Specialties: Technical writing, online help, information architecture, DITA, Eclipse, cloud software, open source software, relational databases, project management, business analysis

Experience

  • Senior Staff Technical Writer at Omnissa
    Jul 2024 - Present · 2 yrs 1 mo

  • Senior Staff Technical Writer at VMware
    Jun 2012 - Jul 2024 · 12 yrs 2 mos

    Currently working on technical documentation for Horizon Control Plane and Horizon Cloud Service. Horizon Control Plane manages both Horizon Cloud on Microsoft Azure and Horizon 8 Connection Server pods deployed in public clouds or on-prem data centers. Previously worked on technical documentation for VMware Cloud Foundation and vCloud Director lines of business.

  • Senior Technical Writer at Pegasystems
    2010 - Jun 2012 · 2 yrs 6 mos

    Technical documentation for PegaRULES Process Commander (PRPC).

  • Technical writer at contract; freelance
    May 2007 - Feb 2010 · 2 yrs 10 mos

    Technical writer and documentation delivery specialist. Specializing in Eclipse online help/infocenter systems, and DITA-sourced content.

  • IBM (14 yrs 8 mos)
    • Project Team Leader
      Aug 2003 - May 2007 · 3 yrs 10 mos

      Project team lead for the IBM User Assistance software tools team: * Delivered software tools built on open source technology on time and budget. * Managed the SDLC for the IBM Eclipse Help System ( http://alphaworks.ibm.com/tech/iehs).

    • Online Help Team Lead/Information Architect
      Jan 1998 - Jul 2003 · 5 yrs 7 mos

      Led a cross-site team of technical writers to deliver the online help information for three releases of the DB2 Universal Database for Windows, UNIX, and Linux product.

    • Technical Writer
      Oct 1992 - Dec 1997 · 5 yrs 3 mos

      Wrote users guides and API reference books for programming language and database system products.