Boston, Massachusetts, United States
Over seventeen years experience as a technical writer with business analysis and project management experience. Specialties: Technical writing, online help, information architecture, DITA, Eclipse, cloud software, open source software, relational databases, project management, business analysis
Currently working on technical documentation for Horizon Control Plane and Horizon Cloud Service. Horizon Control Plane manages both Horizon Cloud on Microsoft Azure and Horizon 8 Connection Server pods deployed in public clouds or on-prem data centers. Previously worked on technical documentation for VMware Cloud Foundation and vCloud Director lines of business.
Technical documentation for PegaRULES Process Commander (PRPC).
Technical writer and documentation delivery specialist. Specializing in Eclipse online help/infocenter systems, and DITA-sourced content.
Project team lead for the IBM User Assistance software tools team: * Delivered software tools built on open source technology on time and budget. * Managed the SDLC for the IBM Eclipse Help System ( http://alphaworks.ibm.com/tech/iehs).
Led a cross-site team of technical writers to deliver the online help information for three releases of the DB2 Universal Database for Windows, UNIX, and Linux product.
Wrote users guides and API reference books for programming language and database system products.