North Melbourne, Victoria, Australia
Sport administration and membership professional with experience across membership services, event operations, stakeholder engagement and customer service. I currently serve as Membership Coordinator for the Port Adelaide Cheer Squad, managing membership administration and engagement for approximately 700 members. Alongside this role, I work as a Patron Services Officer with Spark Event Group, supporting major sporting events including the Australian Open, Formula 1 Australian Grand Prix and AFL match-day operations. I recently completed the Diploma of Elite Sport Business through the Carlton College of Sport and previously completed the Diploma of Sports Management through the Port Adelaide Academy of Sport. Through these programs, I completed more than 200 hours of industry placements across professional AFL club environments. I am passionate about sport because of the people behind it. I believe members and fans are the heart of every sporting organisation, and I enjoy creating experiences that help people feel connected to their sport and community. Areas of interest include membership services, sport administration, fan engagement and event operations.
Providing customer service and operational support at major sporting and entertainment events across Victoria. Working in fast-paced event environments, I assist patrons, support venue operations and contribute to the delivery of safe, inclusive and enjoyable event experiences. Major Events: • Formula 1 Australian Grand Prix 2026 • Australian Open 2026 • Geelong Football Club AFL Match Days Highlights: • Supported patrons with accessibility and accommodation requirements. • Assisted with crowd management, venue operations and event-day procedures. • Worked within the Sensory Room and Multi-Faith Prayer Room at the Formula 1 Australian Grand Prix. • Delivered high-quality customer service in high-volume event environments. • Collaborated with event management, security and venue teams.
As Membership Coordinator for the Port Adelaide Cheer Squad, I oversee membership administration and engagement for approximately 700 members, helping to foster a strong sense of community and connection within one of the AFL's most passionate supporter groups. Key responsibilities include membership administration, database management, member communications, reporting, stakeholder engagement and supporting ticketing processes. I work closely with club staff, volunteers, venue personnel and members to deliver a positive and inclusive supporter experience. Highlights: • Manage membership records and communications for approximately 700 members annually. • Prepare membership reporting and statistics to support committee decision-making. • Support ticketing allocations and game-day operations. • Collaborate with Port Adelaide Football Club staff, volunteers and stakeholders. • Contribute to initiatives that strengthen member engagement and retention.
Contributed to the successful delivery of the 2022 Federal Election through recruitment, staffing coordination and administrative support within a high-volume government environment. Responsibilities included recruitment administration, stakeholder communication, reporting, database management, onboarding and training support. Highlights: • Contributed to the recruitment and onboarding of approximately 11,000 election staff across South Australia. • Maintained staffing databases and reporting systems. • Supported induction and training processes. • Managed stakeholder enquiries and communications. • Worked under strict deadlines while maintaining accuracy and confidentiality.