Swindon, England, United Kingdom
I am a highly motivated and results-driven project professional with 17 years of experience at Virgin Media O2, progressing from customer-facing service roles through to Principal Technician positions across multiple operational areas before moving into MDU Build and infrastructure delivery programmes. Throughout my career, I have developed extensive expertise in technical delivery, stakeholder management, regulatory compliance, and programme execution. My experience within MDU Build enabled me to lead initiatives focused on High-Rise Building (HRB) regulations, fire safety compliance, operational performance, and build delivery, driving successful outcomes through structured governance and robust change management processes. Over the last six years, I have specialised in CCNA and Health & Safety programmes across legacy MDU infrastructure, supporting nationwide survey and remediation activities. I have played a key role in ensuring regulatory compliance, improving financial accuracy, strengthening cost controls, and implementing reporting and assurance processes that enable informed business decisions and effective risk management. I pride myself on building strong, trusted relationships with stakeholders at all levels, from field operations and delivery partners through to senior leadership teams. My collaborative leadership style, combined with strong communication and problem-solving skills, has allowed me to successfully drive complex projects, influence positive change, and deliver business-critical objectives in challenging environments. As I continue my professional development, I am focused on building upon my experience to become a highly effective Senior Project Manager. I bring a proven track record in project delivery, governance, stakeholder engagement, financial management, risk and issue management, regulatory compliance, contractor management, continuous improvement, and the successful execution of large-scale Health & Safety and infrastructure programmes.