Bracknell, England, United Kingdom
A highly motivated and target driven professional , genuinely flexible and thoroughly hardworking sales executive with B2B and B2C sales experience, having worked in telesales and face to face environments.
NFS provides the UK market with a comprehensive range of straightforward life insurance products. At NFS we aim to distribute innovative products and exemplary service levels to our customers, consistently providing a high quality customer experience. NFS currently operates in the UK under three retail brands; Smart Life Insurance aimed at families, British Seniors Insurance Agency which provides life insurance products to the over 50s age group and Sorted insurance for a younger market. Working as a Sales Consultant my role primarily involves speaking directly to clients; Performing an initial fact find to ascertain the customers needs and then clearly delivering the features and benefits of the product most suited. As this is a non-advice based role within a regulated market my key focus has to be on building a strong rapport with clients, providing excellent customer service but also using my excellent product and wider industry knowledge as and when required. This has enabled me to consistently work to and exceed sales conversion whilst also maintaining defined average revenue and compliance targets. Aside from my day to day role I have also regularly assisted training new consultants, providing 121 coaching and feedback to improve individual results. Assisted with new starter inductions, emailed daily updates on team performance/relevant wider business news.
InterCall the world’s largest conferencing provider helps create better connections for businesses by providing more product options on proven audio conferencing, web conferencing and video conferencing platforms. The key purpose of my role was to maximise revenues for the company by analysing the performance of the top 100 companies we provide Audio and Web conferencing services for. Maximise revenue from dormant accounts or users that have experienced technical problems. Upselling and cross selling of various products, informing account managers of key opportunities.
Telstra is Australia's largest telecommunications company which builds and operates telecommunications networks and markets voice, mobile, internet access, pay television and other products and services. Reporting to the business centre manager my key responsibilities included actively generating new business by making outbound calls to locally based Telstra business customers as well as dealing with account queries and inbound sales calls. Acquiring new business whilst increasing revenue through existing Telstra accounts. Selling fixed line and mobile business services, cloud, voip, phone systems, Internet services and unified communications Actively managed a portfolio of around 150 existing Telstra small business customers providing a point of contact for sales and customer service enquiries. Consistently exceeded monthly KPI’s including a $10k gross profit target. Successfully forged new business relationships meeting clients face to face on a regular basis generating repeat business.
Shopping.com a sister company of EBay provides Internet shoppers with a wide variety of choice from small independent and large retailers within the online market. Working on a 6 month contract within the Sydney office my role as account manager was to maximise revenue through existing accounts whilst sourcing new business opportunities to sell there products via the shopping.com website. Managed a portfolio of approximately 60 accounts, monthly advertising spends ranging from $20 up to $5000 Assisted the Marketing team devising social media campaigns and blogs. Worked with merchants to maximise the advertising budget, analysing product and category performance, providing daily and weekly reports. Consistently met new business acquisition targets, targeting specific industry leaders in retail fashion, electronics leading up to the important Christmas period