Lee Charles

Placeholder for Made Up Fancy Title (Actual Job - IT Problem Solver)

Safety Harbor, Florida, United States

About

Experience

  • IT Support Analyst at Self Employed
    Dec 2024 - Present · 1 yr 7 mos

  • Digital Technology Specialist at GE Vernova
    2019 - 2024 · 5 yrs

    Proven track record of successful leadership, innovation, and technical expertise with GE and it’s subsidiaries Advanced knowledge of project planning, project management, systems administration, integrations, upgrades, and maintenance of internal and external systems & networks Well versed in routers & switches as well as associated networking equipment, as well as audio-visual and presentation systems Skilled in the end-to-end project management life-cycle of improvements, upgrades, integrations, migrations, and deployments from initial needs assessment to launch, including timeline & budget management, inventory management & purchasing, vendor sourcing & management, records & data management, QA, testing, technical manual development, and end user training Seasoned leader, who is adept in supervision, training, mentoring, scheduling, task assignment, work-flow analysis, service dispatch & ticket management, and assessments Routinely develops and implements internal SOP and KPI designed to drive progress, increase productivity, and ensure systems continuity Unique ability to effectively communicate and collaborate across departmental and organizational levels, and is well versed in inter-departmental collaborations Rapidly resolves complex technical challenges through proactive decision-making and consensus building Intrinsically motivated to produce high-quality work, needing little oversight, and rapidly learns new platforms, technology, and responsibilities

  • Manufacturing IT Specialist at CompuCom-Adecco Staffing / ITI Subsidiary of GE
    2014 - 2019 · 5 yrs

  • Warehouse Team Member at FedEx
    2013 - 2014 · 1 yr

  • Installation Technician at Best Buy
    2004 - 2013 · 9 yrs