Lee Ben David

Senior Product Operations Manager at Zscaler

Tel Aviv District, Israel

About

Senior Product Operations leader with 10+ years building the processes, metrics, and operating models that let product organizations scale and execute. Specialized in cybersecurity, with deep experience orchestrating across Product, Engineering, GTM, Finance, and IT to drive complex cross-functional initiatives, including a full company acquisition and integration. Known for bringing order to unclear situations and turning raw data into decisions leadership can act on.

Experience

  • Senior Product Operations Manager at Zscaler
    Apr 2023 - Present · 3 yrs 4 mos

    - Own end-to-end tracking of product and business metrics, serving as the trusted source and advisor to leadership on product performance. - Design the metrics frameworks and dashboards that act as leadership's single source of truth for product performance and directly inform roadmap prioritization. - Define and track product and business KPIs to guide roadmap priorities and strategic planning. - Orchestrate cross-functional execution across Product, Engineering, GTM, Sales Ops, Finance, and IT to unblock complex initiatives that span multiple teams. - Build operational processes from the ground up and streamline existing ones so product teams move faster. - Drive clear communication across globally distributed teams to keep delivery aligned and unblocked. - Led the post-acquisition operating-model integration, aligning product and cross-departmental operations to corporate standards across Compliance, Finance, Sales Ops, and Marketing. - Served as strategic advisor to the CEO through the acquisition, overseeing operations across Compliance, Finance, Sales Operations, and Marketing.

  • Business Operations Lead at Canonic Security (Acquired by Zscaler)
    Sep 2022 - Apr 2023 · 8 mos

    - I was an instrumental part of the acquisition by Zscaler, serving as a strategic advisor to the CEO. - Established processes and oversaw seamless company operations across Compliance, Finance, Sales Operations, and Marketing.

  • Business Operations Manager at Bright Machines
    Aug 2020 - Sep 2022 · 2 yrs 2 mos

    - Owned the end-to-end tracking of the business and operational metrics, delivering strategic insights and measuring KPIs. Acting as a focal point for all data related inquires and a trusted advisor for senior management - Initiated new processes to improve operational efficiency, while training and onboarding to ensure a successful adoption. Working collaboratively and creating effective communication between multiple departments globally - Enhanced collaborations between IT Applications and Finance departments and automating process flows - Developed a cross-organizational resource measurement tool to track and improve projects' gross margin. simplified the company’s pipeline and forecast structure, achieved shorten evaluation and proposal period

  • Varonis (6 yrs 11 mos)
    • Compensation Manager
      Jan 2018 - Aug 2020 · 2 yrs 8 mos

      - Solely owned access to Company's most sensitive compensation data and distributing highly complex commissions to over 500 sales team members - Initiated efficiency and quality Improvements to new and existing processes along with streamlining Excel and SQL databases

    • Business Operations Manager
      May 2014 - Jan 2018 · 3 yrs 9 mos

      - As the Team Lead, I hired and onboarded a team of four Analysts, overseeing the global sales team metrics. - Conceptualized reports and presented insights and recommendations to stakeholders, as well as initiated projects to optimize sales team's performance - Led the the company's migration from Microsoft Dynamics CRM to Salesforce

    • Business Operations Admin
      Oct 2013 - May 2014 · 8 mos

      - First Business Operations hire in a hyper-growth startup - Established Inside Sales performance dashboards and presented KPIs to sales leadership

  • Intelligence Analyst at Israeli Military Intelligence
    Oct 2009 - Oct 2011 · 2 yrs 1 mo