Victoria, British Columbia, Canada
Over 20 years of experience in system analysis with a variety of roles providing business solutions for different business areas and industries. Strong technical background with a practical focus on business needs. Strong analytical, problem solving, team building, and portfolio management skills. Proven ability to identify, analyze and provide recommendations for solving business problems through process improvements and/or system enhancements. Ability to execute without losing focus on the big picture and the strategic objectives. Excellent bilingual verbal, written and inter-personal communication skills. Well positioned to play different roles and help deliver effective solutions, employing proactive, consultative, and hands-on skills. A determined person with strategic thinking and a “To-Do” spirit. Flexible and versatile with strong ability to work under pressure. Skilled in business analysis, project management, portfolio management, product management, application development, system configuration, technical writing and training. Specialties: System Portfolio Management, System analysis, Business analysis, Project Management, Change Management, Business Process Improvement, Training and Communications
NTT DATA Services was formerly Sierra Systems prior to April 1, 2020
Disclaimer: NTT DATA Services was formerly Sierra Systems prior to April 1, 2020
- Team member of both the Finance and the Human Resources Dynamics AX 2012 implementation projects - Leading business requirements gathering sessions - Interfacing with customers to manage expectations and resolve issues - Evaluating business processes and recommending improvements - Documenting current and proposed business processes - Documenting business requirements and translating these to specification and design solution documents - Supporting and providing input to the technical design of solution components - Developing functional scenario based test scripts; develop test data in support of User Acceptance Testing - Interfacing with development team to implement solutions - Extensive experience in Dynamics AX Workflow design and implementation - Working with SQL Reporting Services to deliver Dynamics AX reports for end users - Developing Atlas reports for Data Import/Export
- Working with the AOC Business Units and ECM Project Team to define and design content management process and solutions. - Playing a key role in defining and implementing quality assurance, deployment, and adoption strategies. - Evolving and enhancing the ECM SharePoint Solution to best meet current and future AOSC needs. - Facilitating and leading requirements gathering, user adoption, and user training sessions with Stakeholders at all organizational levels - Identifying and documenting business processes using standard methodologies - Documenting, clarifying and validating requirements throughout the project life cycle - Resolving problems and issues with new feature and enhancement requirements - Providing leadership and support for change management and training - Developing and implementing user adoption plans and strategies - Facilitating and leading demos, user feedback and training sessions - Creation of end-user and system documentation and media for ECM features and tools - Working with individual business units to setup and configure content management sites and features, including content types, structures, workflows, libraries, etc - Designed and implemented and Project Management site for managing projects from status reports, to performance dashboards and summaries for the project stakeholders. - Participated in the evaluation of SharePoint add-on solutions