Lavin Ng, MBA PMP CSP

Senior Engagement Manager at AWS Professional Services • Delivery & Program Leader • AI/ML, Cloud, Data, Strategy • 19x Agile, Project Management Certified • 45 CCAT Score

Singapore

About

Professional Services Leader with 20+ years digital transformation and technology consulting experience, including 10+ years people leadership – across hyperscaler and professional services firms. Delivered business outcomes for Global & Fortune 500 enterprise and public sector customers across Asia – in artificial intelligence and machine learning, cloud migration and modernisation, data and analytics, devops, security, and other digital transformation. Expertise in agile leadership, business process improvement, delivery-program management, engagement management, people leadership, and technology consulting. Highly experienced in leading-overseeing complex, large-scale, and strategic engagements involving cross-functional, geographically-dispersed multinational teams, and senior-level stakeholders. Sector footprint: communications, financials (banks, insurance), industrials (aerospace, defence, transportation), regulators, statutory boards, technology, utilities. Privileged to have a global and culturally diverse perspective, having resided and worked (American, Australian, French, Singapore firms) across APAC and NA regions. Ascribe to values-driven leadership of doing the right things and doing things right, and consistently raising the bar. Recognition: • AWS AWSome All Star Award • AWS Professional Services Excellence Award Core competencies: • Agile leadership • Business development • Business process improvement • Business strategy • Coaching and mentoring • Customer success • Delivery management • Digital transformation • Engagement management • Financial management • Partner-Vendor management • People management • Project-Program management • Risk management • Software development lifecycle (SDLC) • Stakeholder management • Technology consulting • Turnaround management Project Management competencies: • Agile methodology • Kanban framework • Scaled Agile framework (SAFe) • Scrum framework • Waterfall methodology Technical competencies: • Amazon Quick • Amazon Kiro • CSS • HTML • Java • JavaScript • SQL • VBA Qualifications: • Master of Business Administration (MBA) • Bachelor of Computer Science • Certificate in ESG and Materiality Reporting AI & Cloud certifications, including: • AWS Certified AI Practitioner - Early Adopter • AWS Generative AI (L100) 19x Project Management certifications, including: • Certified Scrum Professional - ScrumMaster (CSP-SM) • Kanban Management Professional (KMP) • Project Management Professional (PMP)

Experience

  • Amazon Web Services (AWS) (4 yrs 10 mos)
    • Senior Engagement Manager, AWS Professional Services, ASEAN
      Sep 2021 - Present · 4 yrs 10 mos

      Leading-overseeing full customer lifecycle cloud transformation engagements in ASEAN and Japan, and enabling customers and partners in AWS engagement best practices and offerings. Engagements: Complex, large-scale, strategic Sectors: Commercial (Global 500), Public Sector Focus: Artificial intelligence, cloud migration-modernisation, data analytics, machine learning 🏆 AWS AWSome All-Star Award recipient in recognition of excellence in role by individuals who exemplify Amazon leadership principles, resulting in bar raising customer outcomes. 🏆 AWS Professional Services Excellence Award recipient in recognition of outstanding work by individuals who exemplify exceptional Amazon leadership principles in customer obsession, ownership, and ability to deliver results. Recognised as a "leading light" and role model in the engagement management team; for earning strong trust from customers and leadership; and for outstanding work performance.

    • Engagement Steward, Singapore Commercial & ASEAN Public Sector
      2026 - Present · 6 mos

      Ensuring delivery excellence of Singapore Commercial and ASEAN Public Sector engagements.

    • Steering Committee Member, Global Engagement Community of Practice
      Jun 2024 - Jun 2025 · 1 yr 1 mo

  • Senior Project Manager, Singapore & Greater China (People Leader, 20+ reports) at European Professional Services Firm
    Jan 2020 - Aug 2021 · 1 yr 8 mos

    Led the turnaround management of strategic smart mobility engagements (Intelligent Transport Systems, Traffic Control and Surveillance Systems) in Singapore and Greater China. People leader to a team of 20+ reports (including managers) across Singapore, China and India, driving strategic engagements, operational excellence, and team development. Engagements: Complex, large-scale, strategic Sector: Public Sector Focus: Artificial intelligence, data analytics, software development Company is a European Professional Services Firm in digital transformation and software development, with business operations across APAC, EMEA and NA.

  • Regional Project Leader, Asia (People Leader, 10+ reports; Leadership team member) at Australian Professional Services Firm
    Nov 2009 - Dec 2019 · 10 yrs 2 mos

    Led-oversaw full customer lifecycle digital transformation engagements, with deployment spanning 20+ countries in Asia. People leader to a team of 10+ reports (including managers) in Singapore and Malaysia, driving organisational goals, operational excellence, and team development. Engagements: Complex, medium-large scale, high impact Sectors: Commercial (Fortune & Global 500), Public Sector Focus: Automation, business process improvement, software development Company is an Australian Professional Services Firm in digital transformation and automation, with business operations across APAC.